I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
by MTB269 from Jackson New Jersey
November 19, 2018
Great driving car, handles well on highways
Comfortable, very relaxing drive
Dependable, no problems
Fuel efficient, mechanically safe
I take it to a private mechanic for routine maintenance
Working with Huber’s was incredibly easy, and well worth the 5-hour drive. They went above and beyond and more than you’d ever expect from a used car dealer to make the Q7 we’d been looking for absolutely perfect and in tip-top condition.
Eric was incredible, making sure everything on the vehicle was just right and that all the paperwork was ready to go when we got there to pick it up. We look forward to working with him/them again when the time comes to buy another car.
Reliability At It's Finest
by Darakai81 from Stone Mountain, GA
December 10, 2018
Great on gas. No problems whatsoever. Very reliable. Nice cabin and trunk space. Nice solid vehicle. Just keep it serviced and you're good to go .
Joe, Henry and Fran went out of their way to make everything perfect!! I have to start off by saying this was a journey I’ll never forget!! It started in Florida where I’m from and I was originally going to buy a car in Atlanta. However, the car in Atlanta was not the car promised to me over the phone even through pictures and videos. I was so upset because I sacrificed leaving my family for this car. I immediately picked up the phone and called Ridesmart Auto which was my plan B. Joe answers the phone and I begin to tell him what my current situation was and how upset I was, he first called me down and when I was able to get back in a normal state of mind we began talking about the car he had in stock that I was interested in but I was very cautious because of what I just had gone through. He reassured me that the car was exactly what he was describing and for some reason I trusted him and I believed in him just by the nature of his voice. The only obstacle now was, I was in Atlanta and Joes car was in Pennsylvania. I took a deep breath and I told him I’m on my way!!! I saddled up and 15 hrs later during my road trip there I get a phone call from my wife that my 1 yr old broke out in hives. Now what???? I picked up the phone called Joe as I’m driving trying to come up with a plan because the original plan was to trade my current car in for the ne VW and drive it 24 hrs bank to Florida the next morning after we did all the paperwork. It couldn’t be so perfect right? At this point I called Jet Blue and a buddy of mine got me a buddy pass for the next morning to fly out of Philadelphia at 9 am. Brilliantly Joe offered to send his employee Fran (which is an awesome man) to meet me when I arrived at midnight at the airport with all the paper work in which he did and worked out perfectly!!! I couldn’t thank them enough and none of this would have came close to happening if Ridesmart auto was as flexible and reliable as they were. I arrived home and finalized everything with Henry in their finance department and my VW golf TDI which is even nicer than they described in my opinion was shipped to me and I’m now enjoying it more than ever!!! I highly recommend this team and dealership and consider them fronded for life at this point. Job well done guys ;-)
by Scriggity from Washington, DC
December 5, 2018
This car is very reliable. It's a big sensitive to the gas pedal - slightly tap and the thing takes off. Love the leatherette interior. Keeps it very clean!
I felt from the first phone call I was dealing with a straight shooter , and I was right . Kevin could not have been more honest or accommodating. A hard thing to find at any car dealership anymore. In the future I’ll be living in NC but would check 905’s inventory before anyone .
Great, speedy and reliable car
by sdawgg from Greensboro
December 15, 2018
I have never had to worry about mechanical issues with my Jetta. It has run perfectly since the moment I got it. Great gas mileage. Classy and stylish interior. Smooth and zippy. Love it.
Saw a car here on cars.com and visited Brubaker's, and I have to say, the five star rating they have is well deserved. Wilmer Brubaker showed me around, gave me all the info I needed about the car I was interested in, didn't once seem like he was just trying to sell me a car - he wanted to be sure I had the right car for me. This was the first time I've bought a car myself, and I'd been to several dealers where the salesmen kept trying to point me towards the most expensive car, it was so frustrating. Not at Brubaker's. Everyone was friendly and helpful, and the whole process of getting the car was smooth and easy. I can't recommend them enough!
by Joe C from Houston, TX
November 14, 2018
Test drove vehicle when searching for a new car. Location and vehicle were great. Was provided with all the info to purchase. Provided car fax
Had a good experience. Staff was friendly and knowledgeable. Would definitely recommend. I called to ask about more details about the truck before I drove a little over an hour to get there and was pleased to see everything was described completely accurate and not sugar coated.
Reliable and fun to drive for the right price
by mpank from Detroit, MI
November 1, 2018
Reliable and fun to drive sedan perfect for the daily commute and the long weekend up north. Worry free with a low cost of maintenance.
Was very pleased with the whole process. I’m sure most even myself are Leary of small dealerships but the whole experience was great. We drove over three hours to get there the car was ready for us to see we were pleased and the process was quick
Great all around daily driver
by 1 Icon from Avon, OH
October 26, 2018
I have the GLI Autobahn version and it is a really nice all-around car in terms of style, dependability, efficiency (great gas milage), and size.
We decided on the Atlas about two weeks ago. As we were pricing and test driving all the different models, we really wanted the SEL. However, that style was slightly more expensive than we planned. We are from Bucks County, and we were looking at all the area VW dealerships. We needed the price to be a little lower, and that is where the Ciocca internet team, Tina Collins, responded to an email inquiry about the Atlas, and gave us a price that no Area dealer was willing to match. So we confirmed everything with Ciocca and put a deposit down over the phone! (Which made us really nervous). When we finally arrived in Allentown the staff greeted us and made our transaction extremely pleasant. We really appreciated how they were willing to answer all of our questions and stayed with us way past their closing time to finalize our deal. We never felt rushed, and the staff so helpful. We look forward to continuing our relationship with the Ciocca dealership and cannot thank them enough for putting our family in this great vehicle.
by Jake from Gaffney, SC
October 24, 2018
It’s the longest model of a Volkswagen that I have kept. I’ve had a Rabbit, Tiguan, and this Jetta. I like the Jetta because it’s been reliable and keeps consistent good gas mileage. I drive a lot for work so it’s nice to have something reliable and confortable.
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
After over a month of shopping for a used truck I decided to stop in at Brubaker's after seeing all the clean looking trucks on their website. Pictures do no justice for the vehicle there. Very easy buying experience with a great no pressure salesman. I can't wait to do business with them again. I love my 2012 f150 ecoboost!!!
Joel and Tim at auto Works or professional, courteous and extremely knowledgeable about their used vehicle which I Purchased. My BMW was presented and prepared to exceptional levels and their honesty is quite evident in all that they do. I also noticed the shop was well organized completely Ready for business and exceptionally clean.
Anthony was an awesome help in obtaining our new Jeep! He was easy to work with, friendly, not a typical salesman! He was able to get us to where we wanted to be with payments and we appreciate his efforts! Love our new Jeep Cherokee!
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