The service department at Paul Clark V.W. has been good throughout the years (as a personal evaluation consisting of about 20 years as a customer); however, presently it seems that its commitment to provide a good service has been incremented in its competency. I personally have been well served, and definitely recommend the service department at P.C. V.W. to those that may need its service. The professionalism of Mike Sobaleski and Patrick Clark will definitely help ease the process.
First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
I purchased my first VW from Evan and he was fantastic. Evan helped me find the car I loved and one that fit my budget. The Sales Manager Nick made the negotiating process so easy and painless. Both Nick and Evan were great definitely go see them if you are looking for a easy and painless car buying experience.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
I have leased 2 cars from Wellesley VW and have gotten excellent service on both occasions. Both times I have dealt with Jens Albrecht. He is friendly, patient, and willing to answer all your questions.
The sales and business staff went out of their way to make the process hassle-free. My salesman, Mu, was very efficient and straightforward--a pleasure to work with. He helped navigate a complicated trade-in.
Never tell the customer they are WRONG, first thing to know in any sales business. Didn't seem to get the whole story behind the car, it drove funky and had a few kinks. However, they did seem to have a good selection of recently new cars for fair prices..but that may be for a strange reason. Definitely be cautious, but prices, again, are suspiciously fair...
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
I had been searching for a wrangler for a while and then I suddenly stumbled across this dealership. When I called the dealership to see if the car was available Garen told me it was and answered all of the question I had. He even told me he would hold the car for free for me for 24hrs so I could come by and look at the jeep after work! I ended up going that night with my dad to check out the jeep 40 minutes before they closed and Garen came right out with the keys in hand and offered me a test drive! The car was in excellent condition, inside and out! Garen even allowed us to take the car for a few hours to our mechanic in Topsfield to be inspected. He made the process so easy, it was such a relief. Garen is honest and he takes pride in the vehicles he sells, I would highly recommend this dealership to everyone!
Roy Brum has been fantastic, time and again. He has sold us 5 vehicles and has serviced the cars as well. He has been 100 percent up front and reliable for the last 10 years.
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