Got help from Alex. He was friendly helpful and answering all my questions. I ended up buying an infinity SUV. I’ll be recommending this dealer to family and friends and For sure I’ll be going back to buy more cars.
This dealership is for the serious car buyer. It's tucked away in a light industrial area of Pleasanton. You get the impression the owners are serious car buyers/sellers. I found a replacement car for one that was totaled in an accident 6 weeks earlier. Rob bought the car from auction because he saw the value the car offered and knew the right purchaser would come along. He was right about the color of the car - Montego Blue Metallic - you either love it or hate it. I love it. The car had all the options I was looking for. I felt respected and taken care of throughout the purchasing process. I highly recommend and would definitely buy from him again in the future!
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
I leased a 17 VW Jetta! I was amazed by the lease special they had, usually when something is to good to be true it isn't, but in this case it was exactly what Ii saw online! Abby was very helpful and a delight to work with. I will definitely come back and buy another car once my lease is up.
I received an excellent quote by email. The quote was $1000 less than any quotes I got from other VW dealerships. I drove from San Francisco to Hayward to buy the car, and it was worth the trip through East Bay traffic. The sales staff are very courteous. They used no sleazy sales tricks and went out of their way to set up excellent finance arrangements with VW Credit. There was no need for laborious haggling. I had done my research, and I knew the price and finance rate were more than fair. I was even allowed to use a $150 off coupon (which I forgot to bring with me) in addition to the already quoted deal. I ve never had a better experience with an auto dealership.
I wanted to take the time out of my day to write a review thanking the staff at Team Volkswagen for helping me get a car for my son. Their financing department is fantastic. I cannot thank them enough for everything they have done for me and my family.
Thank you Team Volkswagen for the great service that you provided us when finding a car. You guys have an amazing staff.
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