They were very nice. The cars I looked at were very clean. I ended buying a different vehicle from a different dealership simply because of the specific vehicle I wanted. But I put money down on a vehicle, and was refunded and even then they didnt pressure me and still were very nice throughout the process.
Even though I ended up buying a different vehicle they were very nice. They didnt pressure me at all and they have very clean vehicles in their selection. I would definitely recommend them to a friend or family member.
I never felt any sales pressure. Ali is the best. I felt part of the family each time I had an encounter with him. He was kind,thoughtful and no matter what issue I had, herl addressed it most expeditiously. Ali promised to be with me during the sale as well as after the sale for any repair services I may need in the future.The amount and quality of the cars there is amazing. I recommend to anyone wanting a great used car and Excelled customer service to shop Executive Auto Sales.
I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
Called to inquire over phone about a Honda man over phone Chris was unknowledgeable about any car and seemed uninterested. We then traveled to dealership in person and same guy was on cell phone, had a client waiting at his desk and another client sitting in chair as he discussed people personal financial and credit "instant turnoff". Need to get better salespeople!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a great experience with these folks. I went there last night 9/10/18 and was greeted immediately. He was courteous and knowledgeable. He showed me every single feature on the vehicle. Absolutely amazing customer service. I would recommend Eden auto to everyone who's looking for a car. Go for it and get one today. You'll be pleased guaranteed.
Jordan Clarius = Pleasant experience, fast, great deal
by DelawareTDI from DealerRater.com
August 23, 2018
Jordan Clarius was excellent to work with and made the entire process a breeze. He was responsive to my needs, worked out the details of the deal quickly, and knew the product inside out. I have dealt with many care sales men and women, having even sold cars myself, and Jordan is one of the best. Knowledgeable, respectful, and professional. There was no nonsense...no game of haggling (great price to begin with)...no fake interest or attention--I was treated like a real person instead of the next pay check. I will definitely be back to Jordan and Garnet in the future.
We want to say "Thank you" to Kevin for all of his time and help during our recent visit & purchase at Smith Volkswagen!! We went there to test drive a 2014 TDI VW convertible beetle. Kevin greeted us with a smile and off we went on our test drive. He answered all of our questions and made us feel very comfortable at the dealership. No pressure at all. We are very happy with our purchase of the VW beetle. We know we made the right decision and are very confident that if we should need anything for our VW in the future, Smith Volkswagen will be there for us. This is a wonderful dealership and again...Thank You Kevin!!!
The service was great and everyone in the dealership is so helpful
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