Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
I leased a 17 VW Jetta! I was amazed by the lease special they had, usually when something is to good to be true it isn't, but in this case it was exactly what Ii saw online! Abby was very helpful and a delight to work with. I will definitely come back and buy another car once my lease is up.
Got help from Alex. He was friendly helpful and answering all my questions. I ended up buying an infinity SUV. I’ll be recommending this dealer to family and friends and For sure I’ll be going back to buy more cars.
I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.
This dealership is for the serious car buyer. It's tucked away in a light industrial area of Pleasanton. You get the impression the owners are serious car buyers/sellers. I found a replacement car for one that was totaled in an accident 6 weeks earlier. Rob bought the car from auction because he saw the value the car offered and knew the right purchaser would come along. He was right about the color of the car - Montego Blue Metallic - you either love it or hate it. I love it. The car had all the options I was looking for. I felt respected and taken care of throughout the purchasing process. I highly recommend and would definitely buy from him again in the future!
I was looking for a good used car for my daughter. I came across a 2015 Volkswagen Tiguan with low mileage and a GREAT PRICE! I don't enjoy dealing on a selling price with a dealership...the price was right. I emailed the dealer and got a quick response. Called the salesrepand had him physically stand next to the car to verify the features as advertised. I didn't understand how the front seat adjusted so he sent me a video demonstrating the process. I drove 150 miles and ended up buying the car. They were quick getting the paper work together and we drove it home! They have followed up after the purchase....very friendly and customer service oriented.
This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!
Really excellent customer service from Sam Okiyama. He was so thorough and knowledgeable that his information became the deciding factor in my decision to buy. Also Scott Yeager, really great phone communication, lots of courtesy, and he got a dent in the car handled in just a few minutes and the repair was done within a week. He expedited all the steps and I felt like he advocated for me throughout the entire transaction.
Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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