Buying a car from here was the best experience I’ve ever had! I have been taken advantage of in the past, but from the moment I spoke to my salesman Kelvin it was different. This was the first time I felt like I wasn’t being taken advantage of and the whole process was fast, but without me feeling rushed or pressured! This place makes you feel like family and I respect and value that! Thank you so much Kelvin and Christina for being great people
I was looking for a used car and saw a car of interest in line. They contacted me immediately and invited me to stop by for a test drive. Upon arriving customer service was excellent and no high pressure sales. No pressure and despite the fact we did not but would definitely go back if they had the used car I was looking for. Great dealership!
Several employees worked late to finish the sale. I had a great conversation with the mechanic who stayed late also. Asking price was listed being thousands over book value so negotiating was an absolute necessity. Would recommend based on my experience.
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
Recomiendo este Dealer en su plenitud. Muy profesionales y excelente atención al cliente en especial con el vendedor que me ayudó en mis pagos y encontró lo que realmente buscaba. Gracias Eduardo Mendieta te voy a enviar muchos clientes.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Ed was great to work with as well as all of the staff that we met. We got a great used car that looked like new. The price was fair and the buying process was stress-free. We will definitely consider buying here again.
I purchased a 2017 ford f 150 from Larson Volkswagen! I am very very impressed with how I was treated here. Austin was my salesperson ! This guy is awesome he went ahead prior to my scheduled test drive and researched this vehicle . During the test drive he was explaining to me all the features and options with this truck. Although it is a used vehicle Austin went above and beyond to make me feel comfortable with the vehicle I was purchasing . From start to finish Austin John dave and troy did everything to earn my business! Well done guys . I was not able to have my wife come with me to look at the truck so they let me drive the truck to my house to show her. That right there is how you make a sale !. Again above and beyond my expectations. I have had a bad experience before at a local dealership but the guys at larson Volkswagen are honest upfront about pricing and fair. I can tell they really do care about the customer and I will be a return customer for sure! Go see Austin for your next purchase he will take care of you and will help anyway he can even after the sale ! I am glad there is a car dealership like larson volkswagen! Good job guys I love my new truck
Had a Wonderful experienceed with Phyllip R and Josh H. They made our buying experience a breeze. I definitely recommended this Dealership to anyone and everyone.
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