It was a great experience. Mike and his team made the buy/trade process simple and painless. I love the car and can???t wait for better weather to enjoy it. Thanks again
2015 Jetta TDI SEL 6speed manual
by AnthonyTDI from Troy
November 8, 2018
This car fits all of my needs. Comfort, fuel economy, handling, power and quality. I have averaged 46.7 mpg’s driving a mix of city and highway. Plenty of passing power on the highway. 300miles on a half of a tank of fuel is impressive.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
Perfect and affordable German machine
by Jetta lover from Tempe, AZ
December 1, 2018
It has all the basic features that you need for a car Plus the comfort and confidence that you can feel while driving the Jetta S.
I usually hate buying cars and having to be at the dealership for hours. But I had a great buying experience with Ademir and his manager Jeremy. They were very professional to work with during the entire process
by Slindsey from Kent Ohio
November 28, 2018
I love the styling both inside as well as outside. The gas mileage is great and it is fun to drive. It doesn’t have a lot of horsepower, but being stick shift makes up for it.
I came in looking for a specific vehicle and initially had pre-approved financing through my Credit Union. David Davidson took the time to answer all of my questions and even had the keys waiting for my test drive. After making my final selection it became clear that my Credit Union was more difficult to deal with than anticipated. David stayed in constant communication with me for over a week as I jumped through hoops for my bank. At this point I was completely discouraged and ready to quit. David advised me to speak with Clint in financing to see what financing options they could provide, if any at all.
To my surprise David and Clint went out of their way to accommodate my needs. I left with the Vehicle I wanted and they were able to keep my payments where they were with my last vehicle. I can’t be more satisfied with their genuine patience and desire to help. Even as frustrating as buying a car be, David showed nothing but patience and assured me they would do everything they could to help. I recommend Hendrick VW of Frisco even if you’re like me and believe your odds are slim when shopping for a car.
Great Car, Sporty and a Good Daily Driver
by VWDriver from Ellicott City, MD
November 20, 2018
2015 Jetta GLI SE. The car was great, handled well, had good power and got great gas mileage. Fun to drive and functional. The transmission is one of the quickest I have ever had. Reliable as well.
Showed me as many cars as I wanted to see. I test drove every single one I considered. My sales associate was easy going, friendly, good looking and offered a lot of information. The facility was very tidy and smelled delightful.
I am in the market to purchase a used vehicle and I found a possible match. I emailed Metro Automobiles with a few set of questions on the vehicle and a customer service representative replied back within an hour with an answer. That goes a long way in my book, I just hope the vehicle is still available...
We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
I was reluctant to go to a 'used car guy'. Alex was honest, knows his cars, reasonable low prices, and stands behind his word. John and I will go back for our next son's car, then our daughter and the rest. Go here. He will take care of you and you will be happy. Family owned operation.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
Enjoyable car to drive
by Dani from Delray Beach, FL
December 16, 2018
Love the way the car handles. Great on gas. Lots of room and very comfy. Large trunk and great sound system with Bluetooth. Black with black leather
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
Best car I've onwed
by Justin from Ft. Wayne, IN
December 5, 2018
This a fun car to drive. I'm not much of a small car guy, mainly trucks, but I love this car. Its comfortable to drive. It is a TDI and the milage is great!!!
Greg Powell is amazing! Best salesman I've ever worked with in my many car purchases! He's friendly, personable, and most importantly not pushy!!! They're in Arlington which is a bit of a drive from Cleburne, but I wasn't happy with the treatment I received the one time I visited the Mazda dealership in Fort Worth, and with the deal they were offering on a certified pre-owned Mazda 6 it was worth it to go check them out. And I'm very glad that I did!!!
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
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