Worked with them over the internet, since I have a 5 hour drive to come view the vehicle. Since I have a trade, I wanted more information on OTD pricing and if a deal was available/possible for my trade. I know prices can change in person, but wanted an early estimate before making the long drive. When it came to discussing prices, I got a little feedback, but never got much detail about final trade prices and if a deal was even possible. Would have appreciated some sort final say. Just disappointed.
It was a clean and nice dealership. However, the car I was looking at was too highly priced and even though I showed them other cars from other dealers with way lower prices, they wouldn’t negotiate. It was a waste of my time.
I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.
I just want thank Millo for a great first time experience in getting a me a great reliable car. Although, it was late and close to closing two nights straight he listened to my needs, and made sure I was fully taken care of. Felt like a distant uncle. He showed true compassion for what he does, and was not "pushy" in making you feel like you were just a sale. Karl was great as well in getting me in out and answering all questions I may have had as a first timer. Jersey made sure I got the most for my trade in and I truly appreciate the team work in making me feel okay about my purchase. Millo even made sure I got new windshield wipers not thinking he heard me he text me to let me know he was going to take care of everything. I sincerely appreciate everything guys. See you soon for my courtesy wash since the weather actually is permitting.
I have leased 3 VW Tiguans and my most recent lease is my favorite yet. Millo was super helpful and patient with me as I went back to the dealership many times looking for the exact right color combo for me. Ended up with my #1 choice (eventhough it was a hard to find configuration). Got a great deal and a gorgeous car!
I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
Answers to questions were very clear. Everyone was very friendly asking if there was anything they could get and wanted to make you feel as comfortable as possible during your wait
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