I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We decided on the Atlas about two weeks ago. As we were pricing and test driving all the different models, we really wanted the SEL. However, that style was slightly more expensive than we planned. We are from Bucks County, and we were looking at all the area VW dealerships. We needed the price to be a little lower, and that is where the Ciocca internet team, Tina Collins, responded to an email inquiry about the Atlas, and gave us a price that no Area dealer was willing to match. So we confirmed everything with Ciocca and put a deposit down over the phone! (Which made us really nervous). When we finally arrived in Allentown the staff greeted us and made our transaction extremely pleasant. We really appreciated how they were willing to answer all of our questions and stayed with us way past their closing time to finalize our deal. We never felt rushed, and the staff so helpful. We look forward to continuing our relationship with the Ciocca dealership and cannot thank them enough for putting our family in this great vehicle.
I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
Great dealership to work with. No pressure, no playing games with price. Salesperson (Tony) was excellent...very knowledgeable, responsive and professional. An overall good buying experience. Got the car I wanted at a very good price
Research the vehicle over the net prior to visit. Made an appointment so they were expecting us and we were not waiting around. Had a quick discussion with John and off we went on the test drive. The decision to buy was an easy one. They look like a busy dealer so I am not sure the level of service when the time comes. Hopefully it???s not painful. Thanks to team for making the process quick and easy.
I found colonial auto sales because they had the exact car I was looking for. They’re in formal and extremely honest approach was very refreshing for a car dealership. I would completely recommend them to anybody.
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