The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager,
and was somewhat turned off by his disparaging remarks about other dealers.
Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic
Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered to Sales since I could not reach Service be they closed.
I worked with Rick Farfan to purchase a VW Golf. He was helpful and friendly, without being in any way overbearing or heavy-handed. He was responsive (and responsible), getting all of my paperwork in order. He made buying a new car a pleasure.
Nadia was the best car sales person I have dealt with. She was extremely helpful in making my experience as painless as it could be. She was also knowledgeable about the car and extremely friendly. I would recommend the dealership and specifically Nadia as the salesperson.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
Customer service was excellent. I went there in the morning around 1145am and was able to drive home my car around 2pm. They were serious and was ready to work with me of any deposit amount I had. Car2sell is recommendable.
This is the 3rd car I've purchased from Flemington VW Audi Porsche, and the 2nd car that I've purchased from Debbie Lotufo. I used to dread car shopping, but she makes the experience so much more enjoyable - her breath of knowledge and honesty is so refreshing and reassuring. We worked with Doug Mathewson and Jon Budd for all 3 sales as well, what a wonderful team! Debbie, Doug and Jon are all professional, responsive and reliable - a true pleasure to work with!
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
I was shopping for an SUV and was between 3 different car brands but ultimately their friendly and knowlegable staff, clean facility, and upfront approach help make the decision of going VW instead of another brand easier.
I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
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