I worked with Arnold, he was incredible from start to finish. He met me at the dealership before sales even opened (6:30am) to tailor to my needs. He was upfront, honest and overall genuine the entire experience. Tara in finance also did a great job.
I visited this dealership yesterday. Riley was amazing! Prior to visiting the dealership I called and spoke with Riley over the phone. Told him what I was looking for. When I got to the dealership I noticed it was very family-orientated. Took a test drive on the car that I had researched. Liked it. Finished the financing process, and was out of the dealership in about an hour. It was a refreshing view of a dealership and customer service! Thanks!
I contacted LeSueur regarding a Toyota Tacoma. I received a response from Kyle and promptly replied with the information I requested. I met Kyle the next day and he was very nice and we felt very comfortable. I highly recommend LeSueur Car Company, the sales experience was excellent and no pressure. A refreshing atmosphere and Kyle was excellent to work with. Definitely give them a call, you won't be disappointed. Thanks!
Our recent purchase of a Toyota Sequoia was the third best auto purchase we have experienced. The first and second best auto purchases were also at LeSueur Motors with Kris LeSueur. Why go anyplace else? LeSueur Motors offers good quality automobiles at a fare price with no hassle or no high pressure. The customer service is outstanding and I feel comfortable doing business at LeSueur Motors because they are trustworthy and dedicated to making the automobile purchase a pleasant experience. Kris took much extra time to help me set up the phone, voice recognition, etc.. He recognized that I needed a little help in that area. Thanks, Kris. I like the family friendly atmosphere.
Purchase Experience Redeemed First of all, absolutely love the vehicle hence I'm a returning customer. I was contacted by the general manager about upgrading my vehicle lease 4 months early. I agreed, completed paperwork, and received the vehicle. There was a mixup in the remaining balance for the old vehicle but I'm happy to report that this has been resolved. I do like this dealership and the people there.
Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 3, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
We didn’t end up buying the car we wanted but that wasn’t because of our experience there. We interacted with Jerry and I can’t remember the other seller, but no pressure environment and they were both really helpful and accommodating. I’d definitely purchase from them when we do make the decision to purchase a Touareg.
I had a some Tiguans narrowed down through cars.com. Visited a few dealers and VW Scottsdale was noticeably better kept and all the employees were enthusiastic and low pressure. The deal got a little confusing when adding "out of state" registration and what they wanted in extra fees to cover that. No problem, as I was told any overage would be refunded. I personally registered the car in my home state expecting a refund of excess fees charged at the sale. Still confused over exactly what the actual premise was for collecting extra fees, a few emails were sent back and forth. I believe the (only) snafu was an honest mistake.. End of story is VW of North Scottsdale kept their word and General Manager Roger Wiley saw to it I received the fee overage, actually calling it a goodwill gesture. That it was and it kept the entire experience in the absolutely positive column. Kudos to Jerry Vespaziani, the salesman who was there when my kid first stopped in to see a car and later, when he patiently and professionally put the deal together and ran us through the process. He is very knowledgeable and willing to explain everything about anything Volkswagen. I also use their Mercedes dealer down the street and that's because they too are a step above the others. Well done gentlemen!
We have been buying VW vehicles from David Bonanno for 12 years and up until then dreaded car shopping but with David it is an enjoyable and stress-free experience! We just recently leased our 12th and 13th cars (on the same day!) from David. Cars and David are synonymous in our family as both our sons have also purchased cars from David. There aren't enough positive adjectives in the English language to describe David and the entire team at North Scottsdale VW!
Went in looking for a Passat - because I knew I wanted a Volkswagen (and the CC was out of my price range). Much to my surprise they had a 2017 CC that had been a dealer driver with only 4000 miles that I got into for the price of the Passat! Both David Bonanno and Jerry Vespaziniani went above and beyond to show me BOTH cars and really devoted time to help me realize my dream of making a CC my own. The Facility is nice and has a wonderful upstairs lounge for their guests to wait during the purchasing process or service/repairs. Everyone was super friendly without being aggressive or pushy and honestly helpful without making you feel obligated. It was a pleasant shopping AND buying experience and they even delivered my car to my home. Service after the sale included inviting me in to go over all of the bells & whistles (there are a lot!) and showing me all the things necessary to make an awesome driving experience. I LOVE this dealership - can't say enough about how great they are to deal with!
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