I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
Travis, our salesman, is a great guy, and an honest asset to Luther Burnsville. He went above and beyond for us on our used vehicle purchase. His description of the vehicle, which was a realistically priced, was spot on, and actually why we bought the vehicle sight unseen. It was a true pleasure to meet everyone we dealt with. I was happy while there, I was still happy when we left.
Very positive experience with John Trombley. He was professional, well informed, courteous, and sincere. He made our purchase very easy. Also positive experience with the finance team- quick and easy. I recommend John very highly.
Travis was great to work with. Provided clear advice, clear information and was far from the stereotypical car salesman. He handled the interaction and ensuing sale great. Although John and I didn't interact much, he made my family feel comfortable and welcome while our toddler checked out all the new VWs on the showroom floor!
As a woman it???s hard to find people that aren???t pushy and make you feel dumb. Travis was amazing, knowledgeable, not pushy AT ALL and overall one of the nicest people to deal with. I would buy a car from him ANY DAY.
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional. He told us what we should expect, listened to our questions and answered them truthfully. The car was also washed and brought in for us from the cold when we picked it up.
I would recommend this dealer, also specifically I would recommend working with Steve Fischer. We had a great experience with him, he took the time to understand our needs and got us to the right vehicle!
My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
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