While my vehicle to be repaired after an accident, I was renting a Rouge Sport and fell in love. I begin my inquiry online and soon after I was contacted via text by a representative of L.H. Miller. For a couple of weeks I was in regular contact, working through details. By the time I was ready, I was in and out of the dealership in under 2-hours driving away in my new car. I really appreciated the staff collectively working together, all on my terms and letting me choose my car buying experience.
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
I was totally blown away with the service I received. Everyone was friendly and seemed to really care and make my experience enjoyable. Thea was very efficient and a pleasure to work with. I got a ride to and from work. Stan was a delight and a great driver. I would definitely refer my friends to McDonald Volkswagen.
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
In the 45 minutes that I was there the service was great the
by Bess21 from DealerRater.com
December 3, 2018
In the length of time that I was there which was pretty long considering a service call although it was pretty lengthy it was very very efficient they did what they needed to do and got me out of there I would recommend going there although I would like a less shorter wait time
Tynan' s VW service is always good. They are thorough, explain everything they are doing or are going to do, and usually get you in and out for an oil change in an hour. They are very professional and polite.
Jaclyn was fantastic with us and answered all my questions. There was no pressure from her and she was so patient and great to work with. I will definitely be back to buy from her again. Range of cars was great for the time of year and a lot of incentives
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
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