I was helping my daughter who lives in San Antonio purchase a new VW Jetta.
I was greatly assisted by Russ even after I told him that it would be unlikely that my daughter would actually purchase in AZ.
Nevertheless, Russ got me information, answered my questions and quoted a price
that was extremely competitive. Had my daughter lived in AZ, she would have purchased from Berge VW, but the logistics of buying out of state and the need to ship the car to San Antonio caused her to buy locally.
always happy with our volkswagon purchase
by Judy from Freehold Township
November 2, 2018
Service and reliability of the sales team and vehicle have met up to expectations and always with friendly environment. I have always been greeted with a smile and all questions answered.
I worked with Berge Mazda and Robert Perez on buying a new car for myself. It truly was the best experience I have had in purchasing a vehicle. They really worked with me and my financing and made sure I was in the right car for me. Robert followed up with me several times to let me know where we were at in the process as well as to make sure the vehicle was everything I wanted once the purchase was done. My daughter even purchased her vehicle from Berge and Robert! I will be back when I need another vehicle!
A terrific little car
by JettaJoy from Gaithersburg, MD
October 4, 2018
great on gas, lots of space inside (my son is 6'3) and has plenty of legroom, trunk is larger then most mid size cars, extremely reliable
I would recommend my friends and family to this place.
John Fliss my sale person was there to help with any cars I wanted to test drive....no pressure, no hassle and helped thru buying processes. Very professional.
We did some pre-negotiations before we got to the dealership and expected a bait and switch. Non of that! And Adrian was awesome to work with and made it so much easier. We had to leave in a rush after buying the car and he made sure we came back at another date to make sure we knew how all the technology worked. It was so much easier working with someone we feel we could trust.
Very comfortable and stylish car
by Jetta it from Greeley,Co
November 2, 2018
This car met all my needs and is very fast and has a nice radio and navigation in it. The spears sound very good and it also had Bluetooth capability
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
Loved Patrick he was wonderful. Narrowed down to what we wanted and the price extended was same dealer discount as one on line. Asked if we bought 2 cars (one used but still a total of 65 or so K) if better deal. Answer was no. Got finance offer of 9.8. Asked for better. Came back after running our credit w offer of 4.9.still Not great. We have excellent credit. Enter finance manager. Basically asked what he could do for us. Pretty clear we wanted better finance rate. Attitude of him was just brutal. Patronizing and rude. Unfortunately after 5 min of dealing w him we left the dealership w a sour taste and a disappointed daughter. Felt badly for Patrick as he was fantastic.
We didn’t end up buying the car we wanted but that wasn’t because of our experience there. We interacted with Jerry and I can’t remember the other seller, but no pressure environment and they were both really helpful and accommodating. I’d definitely purchase from them when we do make the decision to purchase a Touareg.
I have the highline model, very comfortable.
by Mike82 from Abbotsford
December 3, 2018
I love all the options , 1.8 litre turbo gives you power when you need it but gas mileage . Also has a great fender sound system
I had a some Tiguans narrowed down through cars.com. Visited a few dealers and VW Scottsdale was noticeably better kept and all the employees were enthusiastic and low pressure. The deal got a little confusing when adding "out of state" registration and what they wanted in extra fees to cover that. No problem, as I was told any overage would be refunded. I personally registered the car in my home state expecting a refund of excess fees charged at the sale. Still confused over exactly what the actual premise was for collecting extra fees, a few emails were sent back and forth. I believe the (only) snafu was an honest mistake.. End of story is VW of North Scottsdale kept their word and General Manager Roger Wiley saw to it I received the fee overage, actually calling it a goodwill gesture. That it was and it kept the entire experience in the absolutely positive column. Kudos to Jerry Vespaziani, the salesman who was there when my kid first stopped in to see a car and later, when he patiently and professionally put the deal together and ran us through the process. He is very knowledgeable and willing to explain everything about anything Volkswagen. I also use their Mercedes dealer down the street and that's because they too are a step above the others. Well done gentlemen!
Great Drivers car
by Louis from Fairport NY
November 5, 2018
My VW Jetta is a very good drivers car. My wife loves it. it's power and fule milage are very good. We are strongly considering leasing a second Jetta. I would recommend a Jetta to anyone.
We have been buying VW vehicles from David Bonanno for 12 years and up until then dreaded car shopping but with David it is an enjoyable and stress-free experience! We just recently leased our 12th and 13th cars (on the same day!) from David. Cars and David are synonymous in our family as both our sons have also purchased cars from David. There aren't enough positive adjectives in the English language to describe David and the entire team at North Scottsdale VW!
Went in looking for a Passat - because I knew I wanted a Volkswagen (and the CC was out of my price range). Much to my surprise they had a 2017 CC that had been a dealer driver with only 4000 miles that I got into for the price of the Passat! Both David Bonanno and Jerry Vespaziniani went above and beyond to show me BOTH cars and really devoted time to help me realize my dream of making a CC my own. The Facility is nice and has a wonderful upstairs lounge for their guests to wait during the purchasing process or service/repairs. Everyone was super friendly without being aggressive or pushy and honestly helpful without making you feel obligated. It was a pleasant shopping AND buying experience and they even delivered my car to my home. Service after the sale included inviting me in to go over all of the bells & whistles (there are a lot!) and showing me all the things necessary to make an awesome driving experience. I LOVE this dealership - can't say enough about how great they are to deal with!
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
Lost both of my key fobs and had to have my car towed to dealer for new key fob & programming. Pleasant experience with both parts & service depts. Service also took care of an airbag recall while I was there. Overall great experience.
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
Budget fun and spacious family car for the size
by AP1194 from Indianapolis, IN
November 29, 2018
I 'downgraded' from a CC to a Jetta GLI because I wanted a lower monthly payment and it's been a fine move. The Jetta interior is not as nice as the CC or as well put together, but there is a lot of room for such a small car and it's comfortable enough even on long drives. The 2.0T engine is a strong performer at low RPMs, with good passing power and a responsive transmission. Ride is mediocre; I think the tires are too hard. The cheapness of the car also shows with more road noise than I prefer.
Maybe I complain too much! The radio is very good; the tech interface is easy; the climate control works well (but no rear HVAC vents!!!); heated seats, sunroof, and satellite radio are luxury enough for me. Overall it's a good value and a fun car to drive. It's just not as good as it could be.
Great Service Experience on vehicle I bought here!
by Danny from Peoria, AZ
November 28, 2018
I got online to schedule an appointment for my car for routine maintenance and some warranty work. Based on my experiences with other dealers, I assumed my car would need to be kept for work. The online system recommended a Saturday appointment. I figured I would drop it off and would have to pick up the following week. Much to my surprise, my vehicle was ready later that day with everything done! The dealer even called to follow up on my experience. Thanks, Lunde!
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