Here in Pittsburgh from Out of Town - Great Service
by eoprivate from DealerRater.com
November 20, 2018
Here in Pittsburgh because of unexpected death in family. A warning light came on - and was afraid to drive back to DC with this issue. They took me at the last minute - were efficient - honest and ordered a small interior part w/ a rip on it. Could NOT have been happier. If it wasn't so far, I'd skip the DC dealer and come back here all the time!
I scheduled an appointment for my Jetta to be inspected. I was able to make my appointment with one phone call and was able to get a date and time that worked well for me. When i dropped my car off I was greeted immediately and was given a ballpark pick up time and a run down of the price. My car was done in record time and I was able to pick it up without my day being consumed by waiting around. The pick up was smooth and everything about my car was explained to me. Overall great experiences at VW!
After visiting a few dealers and test driving some cars, we settled in at #1 Cochran Kia of Robinson which made us feel at home. From the very beginning, Ron Gardner and his associate Patti made us feel at home. Their knowledge of the vehicles was impressive. Both went out of their way to work with us on getting a car that met out needs and stay within our budget. Ron was very clear in presenting all available incentives that were being offered and even went a step beyond in getting us the price we were willing to pay. We ended up leasing a Cadenza that is just beautiful in all aspects from styling to performance and loaded options. This car buying experience was the best I've had in many years. A special thanks to Ron and Patti for making this happen. I would definitely recommend #1 Cochran Kia of Robinson and especially Ron Gardner and Patti.
Everyone was so accommodating with us as we purchased a larger, new family vehicle. Carl was incredibly knowledgeable and explained every new feature of the car to us. He also worked with us as our schedule revolves around our infant and even came in the day he was supposed to go out of town for a family holiday! I would recommend this dealer to anyone looking to buy a new VW!
Amazing experience from walking in until driving off the lot! Alexa was a very knowledgeable salesperson and made the overall experience comfortable and stress free. I highly recommend Day Apollo for anyone in the market for a new or used vehicle!!
My buying experience was wonderful. Mike Heffley was a very knowledgeable, patient, and helpful salesman. Mike Dixon, the sales manager, was equally as pleasant and helpful and made me a very fair deal. There was absolutely no "hard sale". I've never really enjoyed buying a car, but this experience was extremely easy.
Test drive went well. I looked at the vehicle that I liked and gave them a price that I was able to pay out the door and they were able to accommodate that. Good salesperson. Took a little longer than I anticipated to get the financial side done but my sales rep Caitlin kept me in the loop of where we were in line to be seen. There was a small recall they told me about at the time of sale and the service dept was closed. They asked to do the sale on Monday to get it taken care of, but I had a ride with me that day so I had to bring it back Monday for 20 minutes to get it done, not a big deal since I only work a few miles away. They did offer free shuttle service if i needed.
I bought my pre owned Touareg from the folks at Hillcrest. A great family owned place with wonderful and friendly sales people they made me feel like an old family friend and gave me a great deal. Jimmy Bach was great to work with and really lightened the mood. No pressure no bull. Thank you Hillcrest.
We loved Andy Ebel who helped us select a new Kia. He was very knowledgeable on what brand is reliable. And we loved the warrenty he presented to us. Great place to shop for a new vechile.
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