I contacted the dealer because the mileage advertised seemed very low in relation to the price. The dealer contacted me immediately and confirmed that the advertised mileage was incorrect. At that point the was no longer a good deal and a thanked him for a quick response.
Rodney Biggs handled the deal and I couldn't be more pleased with the service I received. Not only did he make the car buying process enjoyable but he helped find the best deal for me. And my car is awesome too. The process was smooth and the staff was friendly and informative. I definitely would recommend this dealer.
We stopped by to look at a used Tourag but with our salesman's assistance, we learned that a new VW with the warranty of 6 years/72,000 miles would be a better fit for our needs. James, our salesman, was not pushy at all. Instead, he was helpful and answered all of our questions. He even called a day later to check up on me to see if I had any questions. We had a GREAT experience and I love my new car!
I had such a great experience buying my car with Victor Lopez.
His personality was so friendly, he was very helpful and was hands on to help finish our deal. He definitely went above and beyond to please us with the sale of the car.
Thank you again Victor, we really appreciate you.
It was a simple purchase transaction and Eric (the Sales Rep) had all the technical and history data of the used car I was interested to purchase. I am going to recommend him and the Sales Center to friends and family.
I am a patient person, but almost a year after I purchased my VW, my patience is gone. I am still waiting on Frank Rowley to fulfill his promise of switching my spare tire to a full size. As I have always had full size tire spares, and that was a condition of my purchase. Frank has made every excuse, but ultimately has completely failed to fulfill his promise. The latest excuse is that a full size will not fit my spare storage, but he would continue to look for one for me. Really? No one knew that a year ago? And if it will not fit, why continue to search? My recommendation for purchasing a car from Frank Rowley is get absolutely everything in writing. That was my mistake. I wish I could take back the glowing review I wrote in January 2018 when I actually trusted Frank.
I would highly recommend Peter Tran. It was my first time buying a car, and he made the whole process easy and simple. He’s very knowledgeable, and he can explain things in a simple format. He’s also very patient with you which is a very good trait. Especially for first time car buyers who are just learning and exploring their options. Overall, I had a great first time experience buying a car here, and I’m very satisfied with the outcome of the whole process.
I was so anxious about buying a new car, being a single female I always feel like salesmen treat me differently than they would a guy .... but not Vega. He was awesome & totally pit me at ease. Left with a new car and a smile!!
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
I had issues with my Passat TDI traveling thru South Florida, I brought it in, within two hours I was back on the road issue resolved. Darren went above and beyond to assist me. I felt for the first time 100% full support from a VW Dealer. Thank you for outstanding customer support,
We had the pleasure of working with Wes directly and he was FABULOUS! He was fun, easy to work with, and there was zero pressure. He know tons of fun facts about the car and you could tell he loves his job! Including 2 test drives, we were in/out in under 3 hours! I would absolutely come back just to work with Wes again! He was super and this was hands down the VERY BEST car buying experience we have ever had! Thank you!!!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
In September I started researching a new car to buy. I owned a Nissan Xterra that I purchased new in 2006. It has been a great car so my first stop was to the Nissan dealership. Aaron was very helpful and patient in answering all of my questions and finding out exactly what I was looking for. I told him I was just looking and not ready to buy yet. He didn’t pressure me but explained about the promotions at that time, took my information and offered to stay in touch. He would call or text me every couple of weeks to let me know when they had the car I was interested in.
After checking other cars and dealerships, I decided to purchase a Nissan Rogue. I am thankful to Aaron for keeping in touch and letting me take time to make my decision. He found the perfect car for me and then introduced me to Ray, Sales Manager who helped me through the next process.
Ray was so helpful. He really worked to get everything that I wanted and the price I needed. They were very busy but Ray never rushed me and took a lot of time to explain things. He walked me through the whole process. I had a few questions after I bought the car and he called me back immediately to answer them. He was always friendly and never acted like I was bothering him. Buying a car is not always a fun experience but this time it was. I am very happy with my purchase and would definitely recommend Ray and Aaron!
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