Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
I just don't know where to begin. The sales rep Mark is magnificent. He took care of my mother and then some. Mark went above and beyond to make sure my mother's experience was something she would talk about for years to come. Tom, (manager), also made his presence known. He did what a boss should do and more. We will definitely recommend Lash Volkswagon to everyone we know. I am in the market for a new car and had my mind made up on a different model. However, after the way they treated my mother and witnessing her experience I have been converted to Volkswagon......but not just any dealership. LASH and LASH alone will get my business. Every person there from the service center to the sales floor greeted us with a smile and just took the time to make sure we were good. Thanks for showing my mom love and I look forward to writing another review about my own car buying experience in a month or so. FYI the star selection on this site needs improvement. It doesn't let you select 5 stars on the other categories, only went to 3. The buying process and facility were 5 STARS as well.
Had searched for and found a used VW Sportwagen TDI advertised on Cars.com. I completed the request for additional information on Cars.com. Cars.com contacted the dealership that had advertised the vehicle. The dealership responded to me in a very timely fashion saying the car had already been sold. Experience with Cars.com and the dealership was good even though the vehicle had already been sold. So search continues. Cars.com is a good site and I will continue to use it to search for my next vehicle.
Had a VW Passat that was coming off lease (3rd Passat since 2000), obtained from another dealer located at an inconvenient distance. Went to Lash, selected a Tiguan that was in the delivery pipeline and made a deal that was fair (not fair as in "almost poor" but fair as in equitable). They took us out of our existing lease before the end of term and Tom, the GM, provided excellent guidance on the scheduling of that. Even more, after receiving a surprise invoice a couple of weeks later for "excessive wear and tear" on our turn-in vehicle, I went back to Tom and reviewed the matter with him. He was able to make that invoice disappear. Really intended to write this two months ago. Definitely will go back to Lash as long as we stay with VWs.
Always a pleasure to work with Frank. He makes it so easy. No stress at all. This is my 3rd lease with BOSS Auto Group and they provide incredible, friendly service. They do all the leg work, all you have to do is sign the papers and drive off in your new car! No trips to the dealer, no pushy salesman to deal with at the dealership. All you need to do is just deal with Frank and he takes care of it all for you! Thanks again.
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
Found this car on Cargurus and reached out to Curran. Quick response with every step. Sean (Used Car Mgr) was excellent. Easy to work with and flexible in final negotiations. Reed (Sales) was amazing. Test drive and tutorial on car features was great. Barbara (Finance) worked diligently to finalize this out-of-state purchase. Insurance company I use was hard to reach and instructions were unclear. Worked it out after a few additional calls after I took delivery. Waiting room was a little disappointing but overall, very satisfied.
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
My experience was great! I walked in and knew exactly what I wanted. Silvano was able to deliver what I wanted within my price range. He found the color and options I wanted as well. He was so fast with getting back to me after he found my Tiguan. Silvano is super knowledgeable about the Volkswagen product, pricing, options and his customer service is absolutely amazing. Angelo is also a very big help and he is such a nice man. You can tell the two of them care more about the customer instead Of how much they???ll make on a deal. I would never buy any other vehicle besides a Volkswagen again! Thank you for making my experience so easy and amazing!!!!
Staff was helpful and had a single agenda meeting my needs. Would go back for sure. I have already told friends and family to go there. Was beyond the car buying experience and staff even came in on there day off to take care of me. Thanks a lot guys.
I was able to schedule a convenient time for my vehicles annual state safety and emissions inspection. I was able to enjoy a bagel and coffeee while I waited for my vehicle. The inspection was done promptly and I was offered a car wash following the inspection. Very good people to work with.
I brought my 2013 Cayenne diesel in for a check engine light. The dealership worked with Porsche technical people over several visits to resolve the problem. It is good to know that Anthony Mennella and his team worked diligently to resolve the problem and ensure that this work was covered under the CPO warranty.
Dealer with Victoria in this process has been great, she is a true professional with outstanding customer service skills. Victoria responded to my questions quickly no matter how many I had, I would recommend dealing with Victoria for your purchase
I came into the dealer and I was immediately greeted by mike and he is the most patient salesperson I have ever dealt with. I am used to being rushed and he not once rushed me or pressured me. We need more sales people like him. He treats you like family. Definitely recommend this dealer to anyone and it will be worth it.
Thomas was great from start to finish. We purchased a used car for my daughter. Everything done in 2 days. Extremely helpful and able to answer all of my questions.
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