The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Car serves as a great commuter car for me
by Jackie 289 from Chicago, Il
December 10, 2018
Car gets over 475 miles to a tank of gas. Very few maintenance issues if any. Has heated seats, mirrors, apple linked radio. Great car for the money
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroon was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
Budget fun and spacious family car for the size
by AP1194 from Indianapolis, IN
November 29, 2018
I 'downgraded' from a CC to a Jetta GLI because I wanted a lower monthly payment and it's been a fine move. The Jetta interior is not as nice as the CC or as well put together, but there is a lot of room for such a small car and it's comfortable enough even on long drives. The 2.0T engine is a strong performer at low RPMs, with good passing power and a responsive transmission. Ride is mediocre; I think the tires are too hard. The cheapness of the car also shows with more road noise than I prefer.
Maybe I complain too much! The radio is very good; the tech interface is easy; the climate control works well (but no rear HVAC vents!!!); heated seats, sunroof, and satellite radio are luxury enough for me. Overall it's a good value and a fun car to drive. It's just not as good as it could be.
Colonial VW Medford was a clean and proffesional dealership with a friendly and inviting staff. Joanne helped guide me through the buying/financing process and within the next day was able to drive the car home. Overall was pleased with my experience here. Would recommend
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Very comfortable and stylish car
by Jetta it from Greeley,Co
November 2, 2018
This car met all my needs and is very fast and has a nice radio and navigation in it. The spears sound very good and it also had Bluetooth capability
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Great dealership with a great sales rep Jon Lewis. Could not have asked for a better experience. Jon was extremely helpful in assisting me on picking the car I loved. There were a couple other dealerships and salesmen I had worked with prior to Jon, and neither had compared to the experience I had with Huggard & Ewing/Jon Lewis
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
I found this car online and Kendra called me within 15 minutes after my request about availability of this highly sought after car. We texted and all my questions were answered including pricing. I went to see the car later that day and Josh brought the car into the garage bay out of a nasty rain storm so we could look at it. We quickly came to agreement on what I believe is a good price, and Barry went through the financing without trying to push a lot of ???adders??? and we wrapped things up. Great team to work with!
Great Drivers car
by Louis from Fairport NY
November 5, 2018
My VW Jetta is a very good drivers car. My wife loves it. it's power and fule milage are very good. We are strongly considering leasing a second Jetta. I would recommend a Jetta to anyone.
You leave the dealership with an amazing car and no worries. Leigh-Anne is amazing an she always takes care of me when I visit. This is my second time at the dealership after my first car was totaled. She got me into a new lease and even picked the car that I love! also took care of everything for me so I left with no stress or worries especially after the stress of loosing my other car. She is the best! I will always ask for her. Best customer service, gets things done, nice, quick, wants you to leave happy, just overall great person!
always happy with our volkswagon purchase
by Judy from Freehold Township
November 2, 2018
Service and reliability of the sales team and vehicle have met up to expectations and always with friendly environment. I have always been greeted with a smile and all questions answered.
I thought going to buy a new car with a two week old baby would be a hassle but everyone at Kelly Volkswagen made it quick and easy. Ramon was friendly and knowledgeable and made the process painless. I would highly recommend buying your car here.
Awesome Gas Mileage!
by Jettus from Baden
October 10, 2018
I am getting awesome mileage with my Jetta 1.4T. I drive conservatively and am averaging 46 miles per gallon on average. Winter months drop that down to about 40 mpgs.
Marc Ruiz could not have been more helpful. I will try to work with him on future. The dealerships electronic records system needs work as each time I am there it does not include my current vehicle and doesn???t indicate that I have the 5 year VW Care Plan.
A terrific little car
by JettaJoy from Gaithersburg, MD
October 4, 2018
great on gas, lots of space inside (my son is 6'3) and has plenty of legroom, trunk is larger then most mid size cars, extremely reliable
Service advisor is Mark. I can tell he was new to the dealership, but he was pretty helpful. The only thing that bothered me was that he said tire rotation was complimentary, but when I came to pick up the car I was charged the fee.
Pleasant and Professional! Every item on my list was done correctly. Dave Poirier is very organized and courteous. Inspection sticker was put on neatly and my car was returned to me washed and vacuumed.
I recieved a letter from VW starting an ECM recall and to schedule an appointment with a VW dealership. I called Kelly VW in Danvers Ma and got in on Monday 9/24 @8am and was told it would take an hour to resolve. Exactly an hour and service was complete and I was ready to go. THANKS Kelly VW
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
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