Travis, our salesman, is a great guy, and an honest asset to Luther Burnsville. He went above and beyond for us on our used vehicle purchase. His description of the vehicle, which was a realistically priced, was spot on, and actually why we bought the vehicle sight unseen. It was a true pleasure to meet everyone we dealt with. I was happy while there, I was still happy when we left.
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
Getting an oil change should not take Over an hour
by thomas5674 from DealerRater.com
December 5, 2018
I had an appointment to get my oil changed. It took one hour and 20 minutes. I don???t believe that is acceptable and will probably go elsewhere now for oil changes.
I love my car
by WendyGirle from Avon, CT
December 12, 2018
My need for comfort and reliability in a car is very satisfied with this purchase. It almost feels like the car takes care of itself since I only get the oil changed once per year. Heated leather seats is a must for me, and I really love the entertainment screen that connects to the apps on my phone. Now I have Waze on the large screen at the same time I’m listening to my podcast or Sirius Radio on the drive. Lots of conveniences that keep my car looking uncluttered and fresh. Lots of kids play in the street in my neighborhood and I really appreciate the backup camera assist. I’m happy.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Reliable and sustainable, 40 miles p/gallon.
by Jettaman from Redwood City
December 9, 2018
Volkswagen is German technology, a brand that you can trust for a lifetime. It's my car of choice since I started to drive. Amazing car!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Great car - want another!!
by Katie from Rochester
December 4, 2018
I currently own a VW Jetta and like it so much I want another one. Love the style, performance and reliability of it, I’m interested in purchasing another one for our household.
I was going back and forth between a Diesel Jetta and the one I ended up buying. The TDI’s (diesel model) are nice, have great gas mileage, and if VW certified, come with a 2 year/24k mile bumper to bumper warranty. Tempting. The new TSI (turbo charged) models were released when all the TDI models were recalled and boasts similar gas mileage. I ended up getting this 2017 Jetta TSI because it had comparable gas mileage and eliminated the need to purchase more expensive diesel fuel.
I’m very happy with my purchase. The car is quick when needed, stylish, has great Hwy gas mileage (rated at 39 mpg), and very tight German handling. I’ve had been averaging 42 mpg on the highway.
There is Always great service and found to have a wonderful learning experience about my Volkswagen each time I visit. I find Extremely knowledgable people at Schmelz Countryside Volkswagen. Great Dealership!
Love this car!
by geauxin from Phoenix, AZ
November 28, 2018
We have driven this car a lot! We drove this car from Phoenix to New Orleans and back without incident. We are at triple the normal mileage, and It is STILL an impressive little car. We love it! In fact, we are getting ready to make the cross-country trek again!
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
The car I bought from East Side Auto was a great deal with honest sales people so willing to help. There was no pressure to buy at all. I felt like family the moment I met the sales people. Yes hail damage but nothing I couldn’t get fixed if i chose to. Great experience and honest advice!
THIS IS MY FIFTH PURCHASE / LEASE AT WEST SIDE - MAURA HAS BEEN MY SALES LEAD EACH TIME , HER CAR KNOWLEDGE IS SECOND TO NONE , PLUS SHE HAS A HANDLE OF ALL THE LATEST LEASE PROGRAMS . SHE IS THE BEST !
It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional. He told us what we should expect, listened to our questions and answered them truthfully. The car was also washed and brought in for us from the cold when we picked it up.
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
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