The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
Billy went above and beyond to help me. As long as he is in Service. I will come back to Haggerty. He was so professional and personable. He was able to answer all of my concerns. He also got me a brand new loaner car. I have bought plenty of new cars. I never experienced such a genuinely nice person. He answered all my concerns. Also told me there was a open recall on my Vehicle. I would of never checked. Please let him know it’s Service people like him made my life much easier. He deserves a commendation.
I was involved in an accident and my car was totaled. I had the dreaded job of searching for a vehicle in a rather short amount of time. I did most of the research online and found one at Mike Haggerty Volkswagen. I was not hopeful but drove the two hours to look at a 2015 Jeep Compass. Dylan was my sales representative and he was so kind, attentive and made my experience a pleasant one. I also dealt with Pat and he also went far above and beyond any expectation that I had from any car dealership. He listened to what I was looking for and did not try to talk me into something else, he addressed all of my concerns and questions in such a kind manner. I had issues with the tires on the vehicle and he had four new tires put on the SUV in about 30 minutes. He treated me with respect and was not aggressive or pushy. Sean, the finance man, he was just as awesome! He had everything ready in advance and actually made the whole finance process seamless and pleasant. He too, was just so kind and genuinely attentive to all of my concerns and questions. I went in stressed about the accident and having to start over with a car loan but I left happy and excited about my new SUV! Would I buy another vehicle at Mike Haggerty? Absolutely!! Thanks guys!!
Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service
Purchased a Certified Audi A3 from Team Audi Volkswagen. Bobby Sosa was an excellent salesman. He was pleasant, informative and not pushy throughout the process including the negotiations for our trade-in and the A3 purchase price. I was pleased that Team Audi did NOT have an additional salesman jump in when it didn't look like the deal was going to happen right away. Bobby stayed on point and we were able to get the deal done.....not typical of my other car buying experiences.
I would definitely recommend Bobby and Team Audi!
I came in to look at a used 2003 infiniti G35 that I saw for sale online. I test drove it. I loved the car and purchased it. Ryan was very professional with the process and very friendly. I would do business with them again.
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
Repeat customer at the Autobarn VW. The staff there will make every effort to earn your business while maintaining a low pressure environment. Very accommodating and certainly competitive regarding pricing and valuation of any vehicle you may wish to trade. The actual business transaction is seamless and efficient, although I wish this could be completed in one step (ie the sales consultant processes the paperwork) as other dealerships now do. Patrick McDonald is fanstastic. He listens, provides answers, and is genuinely interested in making the experience positive. Will definitely consider the Autobarn for my next vehicle purchase again.
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