Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager,
and was somewhat turned off by his disparaging remarks about other dealers.
Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
Domingo was a great salesman. Friendly and helpful through the entire transaction. No pressure selling...great deal on a great car. Financing took longer than expected but that is true of most dealers these days.
Dealership is well organized and customer friendly. Would go back if shopping for VW again.
I got a runt of the litter ...
by VWBEGOOD2018 from Fort Lauderdale,FL
August 21, 2018
I’ve had quite a few Volkswagens for years. I leased the 2018 Jetta SE and it’s been nothing but a headache. They have replace my passenger motor window, driver side switch for the window, they had to re-install a new radio, my ECM went, I had transmission issues twice where the car which is an automatic transmission gets stuck in third gear. My last trip to the dealership was for a coolant light blinking. Don’t know the outcome just yet’ It’s been seven days and I will pick the car up tomorrow.
I had a wonderful experience at Paul Miller VW. Peter greeted me kindly and was very helpful getting me into a car that I could afford and would enjoy. I couldnt be happier
Great Inexpensive Car
by Friscookie from Frisco
July 25, 2018
The 2018 VW Jetta is a wonderful event nomy car with excellent fuel mileage, stately appearance, and great performance. Just did about a 250 trip and my elderly old back didn't hurt! That is amazing. It isn't fancy, but with the 1.4 ltr turbo engine you will get there quick and economucal way.
Called to ask if a Tundra had a bench seat or bucket seats since they had no interior photos. Was told on the phone it didn't have a bench seat (bench seat is a no go for me). I drive all the way there and sure enough it had a bench seat. Looked great on the outside but the inside was a deal killer for me.
SO much better!
by dustyg from grand junction, co
July 15, 2018
I bought the 2018 VW jetta last month and I LOVE it. I bought a new chevy traverse last year and it turned out to be everything I didn't want in a vehicle. The jetta is such an upgrade. Its comfortable, zippy, the gas mileage is amazing. This vehicle will eventually be my kiddo's first car!
We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
First car, good start.
by TomS00 from Denver CO
December 29, 2018
Great gas mileage, comfy for me as a taller person, good media technology (CD/USB/SD card) for music which was important to me spending so much time on the road. Seats fold for storage/transport of larger items.
For me, the process of purchasing a car was always painful. But not this time. I actually had a pleasant experience, fast, easy, honest.....the best ever.
the best car
by sarito from mt prospect, il
November 29, 2018
This car met all my needs, without to much gas consumption, so you use for any reason at any time
After driving several others, this car was by far the best value for my money. It is solidly built, quiet, and smooth. The ride is soft. It's just the right size, has very comfortable seats and is loaded with technology! On my first 500+ mile trip, I averaged 35 mpg
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Most reliable vehicle I owned.
by Nicholas from SAN ANGELO
November 24, 2018
Vehicle was comfortable and enjoyed the touch screen feature on the vehicle. Jetta does well on keeping the style simple and comfortable on long trips.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
We recently leased a vehicle from Reydel and had one of the best experiences we’ve ever had at a dealership. Ashley was absolutely amazing. We also dealt with Sonny and Amanda and they were wonderful. I would recommend this dealership over any other that we’ve been to! Thank you again!
We bought a new car Mazda 3 sedan on Saturday 27 May Memorial Weekend.Sell us a car Russ Depaul Sales & Lease Consultant.This is our fifth car bought in USA ,but for the first time we had such good and professional service.Ross was very patient &understanding our English is not very good,all well explained.We will be your service to recommend to our friends. Thank you very much. (My car Mazda3 its a super!!!.
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