I am a patient person, but almost a year after I purchased my VW, my patience is gone. I am still waiting on Frank Rowley to fulfill his promise of switching my spare tire to a full size. As I have always had full size tire spares, and that was a condition of my purchase. Frank has made every excuse, but ultimately has completely failed to fulfill his promise. The latest excuse is that a full size will not fit my spare storage, but he would continue to look for one for me. Really? No one knew that a year ago? And if it will not fit, why continue to search? My recommendation for purchasing a car from Frank Rowley is get absolutely everything in writing. That was my mistake. I wish I could take back the glowing review I wrote in January 2018 when I actually trusted Frank.
very pleasant experience via e-mail; decided not to go to Madison Wisconsin, as
not easy to get to unless going for a road trip. No pressure from salesman (Dale)
I got a runt of the litter ...
by VWBEGOOD2018 from Fort Lauderdale,FL
August 21, 2018
I’ve had quite a few Volkswagens for years. I leased the 2018 Jetta SE and it’s been nothing but a headache. They have replace my passenger motor window, driver side switch for the window, they had to re-install a new radio, my ECM went, I had transmission issues twice where the car which is an automatic transmission gets stuck in third gear. My last trip to the dealership was for a coolant light blinking. Don’t know the outcome just yet’ It’s been seven days and I will pick the car up tomorrow.
We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
I just don't know where to begin. The sales rep Mark is magnificent. He took care of my mother and then some. Mark went above and beyond to make sure my mother's experience was something she would talk about for years to come. Tom, (manager), also made his presence known. He did what a boss should do and more. We will definitely recommend Lash Volkswagon to everyone we know. I am in the market for a new car and had my mind made up on a different model. However, after the way they treated my mother and witnessing her experience I have been converted to Volkswagon......but not just any dealership. LASH and LASH alone will get my business. Every person there from the service center to the sales floor greeted us with a smile and just took the time to make sure we were good. Thanks for showing my mom love and I look forward to writing another review about my own car buying experience in a month or so. FYI the star selection on this site needs improvement. It doesn't let you select 5 stars on the other categories, only went to 3. The buying process and facility were 5 STARS as well.
Mazen was great! He was a huge help and made the car buying process easy! Would deffinily reccommend to anyone looking for a new car
First car, good start.
by TomS00 from Denver CO
December 29, 2018
Great gas mileage, comfy for me as a taller person, good media technology (CD/USB/SD card) for music which was important to me spending so much time on the road. Seats fold for storage/transport of larger items.
I can not believe how happy and helpful the whole sales staff was! Great people, great car, there’s no doubt in my mind I’ll buy another vehicle here again!
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
In the 45 minutes that I was there the service was great the
by Bess21 from DealerRater.com
December 3, 2018
In the length of time that I was there which was pretty long considering a service call although it was pretty lengthy it was very very efficient they did what they needed to do and got me out of there I would recommend going there although I would like a less shorter wait time
SO much better!
by dustyg from grand junction, co
July 15, 2018
I bought the 2018 VW jetta last month and I LOVE it. I bought a new chevy traverse last year and it turned out to be everything I didn't want in a vehicle. The jetta is such an upgrade. Its comfortable, zippy, the gas mileage is amazing. This vehicle will eventually be my kiddo's first car!
Just picked up my 2018 Volkswagen Tiguan and absolutely love it! Thank you to the staff at Langan VW Tyler, Brandon, Steve and Troy always friendly and helpful. This being my fourth car from them always make the experience a great one!
Great car to drive
by thePrincessOreo from Plymouth, MA
July 26, 2018
I drove this car while mine was being serviced it was awesome. It took the road great was good on curves in the road was a good ride.
Bob Johnson is a total class act. He treated me very fairly. More importantly, the car was for my 19 year old daughter. Bob took the time to answer all of her questions. He went above and beyond to make her feel comfortable. Overall, it was a very, very positive experience.
Yaris was an outstanding salesman with selling me my car. Came in looking for a used TDI and Yaris knew exactly what I would like. Strongly reccomend him to any one buying new or used car.
the best car
by sarito from mt prospect, il
November 29, 2018
This car met all my needs, without to much gas consumption, so you use for any reason at any time
After driving several others, this car was by far the best value for my money. It is solidly built, quiet, and smooth. The ride is soft. It's just the right size, has very comfortable seats and is loaded with technology! On my first 500+ mile trip, I averaged 35 mpg
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Most reliable vehicle I owned.
by Nicholas from SAN ANGELO
November 24, 2018
Vehicle was comfortable and enjoyed the touch screen feature on the vehicle. Jetta does well on keeping the style simple and comfortable on long trips.
This is the second car that we bought from Greg. We came back to Colonial because of Greg. Greg's knowledge of VW products was great asset in helping us choose the car that suits our needs.
Great Inexpensive Car
by Friscookie from Frisco
July 25, 2018
The 2018 VW Jetta is a wonderful event nomy car with excellent fuel mileage, stately appearance, and great performance. Just did about a 250 trip and my elderly old back didn't hurt! That is amazing. It isn't fancy, but with the 1.4 ltr turbo engine you will get there quick and economucal way.
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroon was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
I was in search of a new car but not sure what kind of car I was in search for. Brenden really helped me out with finding a car that would fit me, and the needs that I supplied him with. He was very personable, and quite funny. Overall great experience with Brenden.
Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon and a Jetta TDI wagon. Fair, honest, no pressure, no back and forth. It was almost unbelievable. Jon explained the CPO warranty, road service, and features of the car in a clear and direct manner. I would definitely recommend Jon and will ask for him by name every time I come to Tony. Thank you Jon! You are truly a cut above.
by buyatoyota from scarborough
July 1, 2018
before it looked old , now ,,, well just its,,BUTT UGLY just as noise as the last jettas ,m uderpowered if need more power going to cost more
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