The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
Once again Smithtown VW service has demonstrated excellence customer service. I have been bringing my 2006 GTi there for service since I bought it, even though there are many other places which can do the work. Why...simple I trust them to do the right thing and they do, and they do it in a manner which makes me comfortable and confident.
My experience was great because of the great service
by OMARPORTILLO11717 from DealerRater.com
December 2, 2018
Julianna was a rockstar and totally took care of me during my new 2019 Jetta purchase! She went above and beyond with her nifty thoughts and humor to make me feel comfortable.I am super grateful that she attended me. Ivy connected the dots for me and gave me all the options under the sun! Ivy made my purchase experience as smooth as possible. Can???t thank you girls enough!
Just the overall confidence of good service. I have been coming to your Saint James location since buying my CC and I have been treated and spoken to in a friendly and family oriented way. I love people who knows and speak about cars.
The salesperson, Julianna, made my experience amazing!
by jaimeb42 from DealerRater.com
November 30, 2018
I purchased a used Jetta and the salesperson was so friendly and made this such a wonderful and memorable experience. I have to say if it wasn???t for her, it would not have been so wonderful! She always had an answer to my question and made me feel like I wasn???t just a customer.
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
My experience was great! I walked in and knew exactly what I wanted. Silvano was able to deliver what I wanted within my price range. He found the color and options I wanted as well. He was so fast with getting back to me after he found my Tiguan. Silvano is super knowledgeable about the Volkswagen product, pricing, options and his customer service is absolutely amazing. Angelo is also a very big help and he is such a nice man. You can tell the two of them care more about the customer instead Of how much they???ll make on a deal. I would never buy any other vehicle besides a Volkswagen again! Thank you for making my experience so easy and amazing!!!!
Staff was helpful and had a single agenda meeting my needs. Would go back for sure. I have already told friends and family to go there. Was beyond the car buying experience and staff even came in on there day off to take care of me. Thanks a lot guys.
From the moment we entered, it was exceptional customer service! We did not come in expecting to leave with a car, there was a sense of urgency created without being a pushy sales man everything was extremely genuine and honest!!!! New car and a great deal Inki and Angelo went above and beyond to make sure we were taken care of. We are now family for life, my husband and I are forever grateful. This by far exceeded any car buying experience my husband an I have EVER had. I guess it???s true what they say, Third times a charm!
I strongly recommend this Dealer. From day one they took excellent care of me and gave me all the different options I had according to my budget. Vincent worked with me to find what car could fit with my needs and financial possibilities.
The team at Smithtown VW were kind, courteous, patient, and most of all they listened to what I wanted and needed. I was signing my lease the same day (the same hour) as I walked in! They gave me the best deal and took care of everything for me- which made me relaxed and able to focus on just being excited for my new lease. I would recommend anyone get their car from this location!
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