We recently purchased a 2018 X3 M40i. This is the third BMW we have purchased from Preston BMW. We have driven past an other BMW dealer to get to Preston's! The sales staff is patient, never pushy and will do whatever it takes to make the experience pleasant. Our most recent sales rep was Mr. Paul Ruchtie. He is extremely knowledgeable. We probably test drove 10 cars to get the feel for what we wanted in our new BMW. He kept us informed as to when the model we wanted would be shipped and its arrival. It's an amazing vehicle. We own another Ultimate Driving Machine and we will continue to purchase at Preston's.
I just want to thank Preston BMW for a great experience. I had been looking for a Honda Ridgeline for a while and found one online thru Preston BMW. I called and spoke with Al Schwartz who really was teriffic to work with. I would absolutely recommend anyone who is shopping for a vehicle there to ask for Al.
My wife and I bought a pre-owned Chevy Equinox from Eli Ruchtie and we couldn't be happier. It wasn't the typical high pressure dealership experience. Eli was friendly and informative, but not pushy. The car was priced very competitively, especially when compared to dealerships across the country. They did a great job detailing the car to make it like new. Most importantly to us they respected our time and were quick and efficient throughout the process. We would highly recommend P. Eli Ruchtie and Preston BMW.
I recently bought a pre-owned BMW through Preston BMW in Boardman, Ohio via an internet sale. They were friendly, informed, helpful, and courteous. Al Schwartz was ready to assist me with my buying decision with ABSOLUTELY no pressure. I was nervous about buying a car that I had not driven but they made me feel at ease and offered a very attractive price. Once I decided to purchase, they made arrangements to pick my husband and me up from the airport. At the dealership, the purchase was a breeze - I have never seen paperwork handled more quickly or more smoothly. Best of all - the car was just as promised and I LOVE IT. After the sale, they have continued the same responsive, customer focused level of service, even though I live in another state and will not be using their service department. Highly recommend! Best car buying experience I have ever had!!
Preston always gives me great service on my BMW. They take the time to explain everything to ensure that I know what is wrong and how it is going to be fixed. I will continue to have my car serviced here.
I thought I'd write this review, 20 months after I had the car. These people treat you like what you are: a valuable potential customer. They understand that building long-term relationships mean getting you into the right vehicle for your needs and making sure the price is fair, honest, and transparent. I cannot say enough good things about them, especially my salesman Al Schwartz. These folks are professional and shoot you straight from the minute you walk in the door. They gave me more for my trade than maybe they should have, but they did it to get me into one of their cars and, more importantly, into their ecosystem. I'm now looking to trade up from what I have--a 2013 X3--and Al has been more than willing to walk me through everything and spend the time necessary to help me make my decision. The young man who owns this dealership, Bobby Preston, is probably in his early 30's but he seems to understand that old-world mentality that values his customers over making an extra buck. Cannot say enough good things about them.
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