Albert was the sales associate that I had the pleasure of working with and I sincerely mean that. I had my 8 year old son with me and he was patient and pleasant through the entire experience. I’m very used to feeling pushed and pressured when car shopping but I did not feel that way at all. Jamall the finance manager was very understanding that my son was with me so he helped to expedite the process and get me out of the dealership as quickly as possible. I would highly recommend this dealership and these individuals in particular.
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
Once again Smithtown VW service has demonstrated excellence customer service. I have been bringing my 2006 GTi there for service since I bought it, even though there are many other places which can do the work. Why...simple I trust them to do the right thing and they do, and they do it in a manner which makes me comfortable and confident.
My experience was great because of the great service
by OMARPORTILLO11717 from DealerRater.com
December 2, 2018
Julianna was a rockstar and totally took care of me during my new 2019 Jetta purchase! She went above and beyond with her nifty thoughts and humor to make me feel comfortable.I am super grateful that she attended me. Ivy connected the dots for me and gave me all the options under the sun! Ivy made my purchase experience as smooth as possible. Can???t thank you girls enough!
Just the overall confidence of good service. I have been coming to your Saint James location since buying my CC and I have been treated and spoken to in a friendly and family oriented way. I love people who knows and speak about cars.
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
My experience was great! I walked in and knew exactly what I wanted. Silvano was able to deliver what I wanted within my price range. He found the color and options I wanted as well. He was so fast with getting back to me after he found my Tiguan. Silvano is super knowledgeable about the Volkswagen product, pricing, options and his customer service is absolutely amazing. Angelo is also a very big help and he is such a nice man. You can tell the two of them care more about the customer instead Of how much they???ll make on a deal. I would never buy any other vehicle besides a Volkswagen again! Thank you for making my experience so easy and amazing!!!!
Joel, Bill and Steve are the best of the best! Knowledgeable, helpful, and trustworthy. They have great cars and trucks, good prices and excellent service. I'm very lucky to have found them in Car Fax.
Just bought my 2nd vehicle from Jayware. Joel was awesome!! My previous vehicle I bought in May 2016, a 2002 Chevy S-10 and it is still running great after I put on 40,000 miles. Just bought a '09 VW Jetta 2.5L. So far, running perfect. For a 9 year old car it is in amazing shape. Looks beautiful. There were 2 VW recalls on it for ABS, Jayware brought it to VW and they took care of it. I believe, you can trust a place that lets you access carfax online for free. Plus, they will provide a printout while there. They may not have 100's of cars on their lot, but it appears to me they prefer to sell Quality vehicles.
my father is ending his lease with a Volkswagen vehicle
by SusanD1971 from DealerRater.com
November 29, 2018
I???m my fathers advocate for all of his financial endeavors....so I immediately spoke with a very nice woman by the name of Destiny. She was very patient, polite, and very quick with her response for me. I look forward to meeting her and the rest of the Long Island City Volkswagen department and staff.
I just purchased a brand new GTI from Miguel. He was extremely helpful and the process went very smoothly. I highly recommended buying a new or used VW through Prestige. And a big thank you to Fred Pellerin for taking care of my new car before it was delivered to me.
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