Last week the 10,000 mile service was completed on my 2018 Volvo XC90 Inscription (which I purchased from Friendship Volvo last fall.) The customer service was excellent from start (scheduling an appointment) to the completion. The Service Manager, Sherri, was exceptional helpful. She was very professional in making sure everything that needed to be done was completed. She is a credit to the Service Dept. and to Friendship Volvo. / Also, a few months ago I had some accessories installed on my XC90 - including a Dog Gate! - and the process then was also first class. The young man who installed the accessories (Scooter?) did an excellent job./FYI a question below asked if I would recommend this dealer to a friend - which I did recently. I recommended Friendship Volvo to a co-worker who had seen my XC90, and he and his wife purchased an XC90 from you about 2 weeks ago.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
Trusting a car dealer is not easy.. But, Brent Morris has not only made buying a car enjoyable, but I trust him and think of his as a new dear friend. Thank you Brent for working with me for 3 days and then everything else. Look forward to driving my new Subaru for many years!!
We recently made an appointment at Wallace Kia to discuss trading in our vehicle. Andrew Meyer went above and beyond to help us purchase our first brand new car!! We drove off the lot with our new 2018 Kia Sorento that day! He listened to our questions and requests and did not push us into anything we didn’t want. I highly recommend seeing Andrew at Wallace Kia so that you can have the experience we did!
Andrew Meyer was my car guy! He was wonderful work with me for 2weeks to get me in the car I wanted and staying inside my budget great car buying experience!
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