Clay was an amazing help to us in a lot of ways. Everyone was so friendly & nice. The customer service was awesome! This was an outstanding experience. Thank you so very much and we will be back again soon for sure :)
This is a great place to start your credit or recover from it. They will provide you with different options to have a positive outcome. They give you the maximum amount of trade-in for your vehicle. I would definitely recommend people or customers who want to build their credit or purchase the car they want. They has excellent varieties of cars to choose from.
I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Everyone at the customer service desk in repairs goes above and beyond. When they say the car will be finished at a certain time , they are always on time. They treat us kind even when we are frustrated and help to find the best way to solve our problem. It is always a pleasure to go in for service.
I went to the everett pignataro and was immediately helped by Dave. I went there with intentions to just look at a car however I needed up buying one and I'm so happy! Dave took time and sat down at the computer with my dad and I to show me options then took me out and let me look at each one. He was very efficient and once I decided which car I wanted he made the process fast! Him and Kathleen made sure everything was explained very well to me and made it a priority to be efficient and thorough! My experience was great. Thank you!
After a diagnostic test on my 2006 VW Rabbit it was discovered I needed a secondary air pump replacement. 2 of the hoses were split really badly. Upon replacement of these It still wasn't operating up to standard to pass my emission test. Further investigation revealed a fault for the map sensor. Part has been ordered and I will be notified when it comes in. As always, I am treated with respect and kindness by all the staff, from Michell at the front desk, to the shuttle drivers who return me home and pick me up again to take me back to the dealership. I have NEVER had any issue or poor experience at any time in my 9 years of service with the company. The 3 young men at the service desk, Jeremy, Trevor, and Gledjen always treat me with like family and seem happy to see me whenever I come in. I feel I have a good rapport with everyone. We kid and joke around with one another often and it feels like family. I highly recommend Pignataro to my friends, family and pastor of my church. Keep up the good work! I'll keep coming in.
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
My experience with Auto Quest was smooth from start to finish. I worked with Kevin to get into a beautiful BMW and took it home within 2 hours. They had the vehicle ready out front for me to test drive, let me drive solo, and didn’t tell me when to be back. In the finance department, Scott helped me out with a fair loan offer. Overall, the selection at Auto Quest is top shelf. The cars sell themselves. I didn’t feel pushed into anything. All my questions were answered honestly. I recommend doing business with them!
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
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