Great experience John lll was knowledgeable honest and made purchasing Jetta easy and fun Never had such a great experience buying a car Stress free informative and extremely welcoming Felt like part of family Service was above and beyond
We have purchased other cars here and always find all of the people here to be friendly and ready to answer your questions. The most current deal that we received on our vehicle was top notch. I don't think that we would have done better anywhere else. Very pleased with the vehicle, the service and the dealership!
I had a excellent experience at J Berleot. It was very refreshing to deal with Andrew after a day of visiting multiple car dealerships. Andrew was honest gave me the facts I asked for. He did not play negotiating games designed to confuse or pressure me into a purchase. I have been driving my 2012 TDI Golf for a few months now and love it. J Berleot will be first place I visit when car shopping from now on.
I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
Had a good experience. Staff was friendly and knowledgeable. Would definitely recommend. I called to ask about more details about the truck before I drove a little over an hour to get there and was pleased to see everything was described completely accurate and not sugar coated.
Good small used car dealer. Good/fair prices. Check out car before you buy. I got envoy with bad sensor which they replaced but there was still something else wrong with abs brakes.
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