Jason Inda was extremely helpful in buying a used car, took the time to showed me how to use all the features. Also followed up to see if everything was ok. So I would highly recommend seeing him for buying a car.
The only complaint was the buying process took along time.
Our dogs go everywhere with us and we are an active family. We knew we were going to need a bigger vehicle. We did our research on what we wanted and because of other friends giving positive reviews we went to Mighty. We found a vehicle that was everything we needed and they worked with us to make sure we get a price we could afford and found us a really good and affordable extended warranty. I am pleased because it wasn’t a pushy experience and they truly cared about what we had to say. After having the van a few weeks there were a few things that needed to be taken care of macanically that came up (no fault of the dealership) and they took care of it in a timely manner. They went above and beyond with customer service and overall experience. I would certainly go back and purchase another vehicle from them when the time comes and would recommend them to anyone that asked. Shout out to Cody for being awesome!
I been to many dealerships looking for a used car, most places you wait around all day for your purchase to be finalized "Not with Mighty!" All the sales people there are friendly and want to help you. Bob was my sales guy he was great, Trina was very helpful with my purchase.
I bought a 2016 Ford Fusion SE AWD
I will be going back there in the future!
I went into mighty with specific details of the car I wanted with year, model, and mileage. The salesman Cody walked back and forth through the lot and help me decided what was great for me. Having a salesman that understands buying a car is nerve racking and yet being patient through every hundreds of question I had was WONDERFUL! I wasn't sure about the finance part of it all, but then I talked with Trina! She is simply AMAZING! She went through every motion she's made to make sure I will get the car I want. Mentioning I'm a college student she was so sincere to make sure the payments were 'do-able' for me. If we needed to start all over she would do so. Anyone in the fox valley that is looking for a car do yourself a favor and go to Mighty!
I bought my car from Mighty about 5 months ago and the breaks recently started to squeal, so I talked to Mighty to see if there was something they could do. Cody told me to bring it in and he would take care of it. Not only did they fix my breaks for me, they also went out of their way to fix my scratch that they noticed on my car. Since the first day I walked in to Mighty, Cody & the rest of the staff have made my experience amazing. I drove 2 hours just to be serviced by Mighty and I would do it again because I have never been to a dealership that treats their customers they way Mighty does.
They were very understanding of all of our needs and answered all of our questions. They quickly found a car that fit perfect for us at a great deal. I would highly recommend this dealership to anyone.
Definitely would recommend buy or getting your vehicle fixed here. Willing to work with you. Wouldn’t have know what to do if it wasn’t for them helping me out with my suv. Thank you so very much for helping my little family out
Bought a 2018 Toyota Rav4 from Kolosso Toyota from Isaiah Stewart and couldn???t be more happy. Isaiah along with everybody at the dealership was very helpful and made sure every need/want was met and beyond. I felt so welcome and not at all presumed. The team made sure we left feeling completely happy and sure of our purchase. I will definitely be going back for any future car needs/purchases and recommend this place to anybody looking for a new/used car.
I took my 2005 Santa Fe in for smell of gas and reduced MPG. It was a leak in the gas tank. Repair was covered under an extended warranty from Hyundai. Also got to drive a nice rental vehicle for a few days, Very pleased with Bergstrom Hyundai
My wife and I bough a Mazda 6 2016. Our sales rep was Marty Hafenbradel. During our first visit Marty was very patient with us and we were not ready to commit to buying the car at that point, as we wanted to talk it over and discuss the deal details, also to see if we can get a better offer else since we were trading in a Mazda 3. Marty was very professional throughout both visits. I called him after we had decided to buy the vehicle and he made the process very easy for us, he also got us a really good deal and taught us some important information about the car. We definitely made the right decision by buying from Bergstrom, our other car was also bought from Bergstrom a year ago and the service was first class then too, and that was what really swayed us to come back to Bergstrom. Overall a very pleasant experience and we are very happy that we made the decision to buy from Bergstrom. Many thanks
They tend not to give a best price until they see something competitive that is lower. They don't seem to know or care that other dealers offer better prices. Instead they figure most people won't drive an hour to save good money.
They will offer matching prices when faced with a better offer but I struggle when a different dealer has worked to earn my business just giving it to Bergstrom since they're closer.
On a positive note, I have dealt with very nice and capable sales personnel. On the negative side, other than the Mini service department I've had zero positive experiences with any of the other service departments at Bergstrom dealers.
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