This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
Chris was so easy to work with. I was selling my VW GTI and they offered to buy it from me. Chris made it a painless and seamless transaction. I would definitely recommend this dealership and any of their sales staff.
Justin spent 3 hours with me today looking at 4 models of VWs. He took the time to get to know my needs and find the best fit vehicle. He also knows not only about VWs but how they compare to other cars in the market. He also has some pretty impressive friends, but that's another story. If you are in the market for a VW please ask for Justin. He will treat you with respect and empathy both not always found in the car buying experience.
Went in to look at a car i was interested in. David and Jordy were very helpful and accommodating. They were also nice enough to follow up vis phone when needed. The buying process was extremely fast and overall I’m happy with my experience
I had contacted sales/finance guy KC Markley a couple times to tell him what I was looking for and by the time I went in he had picked out a couple of options for me to drive. I went in and left with a 2016 Kia and the process was easy and he explained everything great and answered all the questions I had. Recommend this place and KC 100%.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
One quick call to Justin to confirm our new vehicle was still avai or was the start to our buying process. One hour drive, we pulled into the lot with our new vehicle in the shade to look over. Justin provided a full review of the vehicle, followed by a test drive..which sealed the deal. Not a complaint by any means; but it would've been nice to have the paperwork processed quicker..out of state and vehicle trade-in I believe slowed down the buying process. Great experience from people who genuinely care to please! Don't ask for free stuff unless you buy a VW :)
I just found out about dealerrater and wanted to leave Lauren a review. I purchased a car from her last year and she was fantastic to work with! No high pressure sales tactics. She was very friendly and answered all of my questions! I would recommend everyone in need of a car or truck go see her! You won't regret it!
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