Dan DeCicco, Patrick and the Service Team are always very helpful, friendly, professional and through. I appreciate that they value my time and make visiting with them quite E-Z. The Service Department is the deciding factor for my family buying another Volvo next time we need a vehicle.
Stefan was one of the most positive, professional and polite sales person I have ever worked with...he also knew cars inside and out and especially the entire Volvo line. Really wanted to exceed your needs and make sure you understood the car.
Just leased my 6th car from them. Always a pleasure dealing with Hudson Valley Volvo. Love the fact that they call a few days after pick-up to make sure I know how operate everything and offered to come back if I needed a tutorial on any of the new options.
I love going to Volvo HV for service. Not that I love getting work done on my Volvo with over 200k miles but I trust I am getting a fair price and work that is exceptional. I have been going to them for years and I would highly recommend them.
Bought R 32 and Taureg from Compass for girlfriends over the years with cash. Looking for deal on Golf R but no concession. Therefore no loyalty to that dealer. Repair of rattle on Taureg took two tries but fixed. Selection usually not as good as a larger VW dealer.
Years ago, could not test drive an R 32 before signing for it. More a VW stupidity than a dealer issue. But manager was not polite about it. Went out and bought a Mitsu Evo instead and never looked back. They lost a sale because I could not test drive car before signing that i would purchase it. Something about no miles on R 32 demo. VW has some bizarre policies not to mention the diesel fraud.
Think that was under old ownership.
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