My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
by Extremely satisfied customer from DealerRater.com
November 3, 2018
I had to locate a vehicle quickly since my vehicle was totaled. I inquired about a van online and received an immediate response. Joe took the time to answer my questions and set up an appointment for me. I received great customer service from Parvaz and Vince in getting the deal done. Throughout the entire process they kept me informed, answered my questions and helped me find the right vehicle for my needs. I can honestly say they all reduced my stress level considerably in this experience. I can???t thank Vince, Parvaz, and Joe enough for their professionalism and assistance. I will recommend you to everyone!
So I posted a less than favorable review after a I couldn't agree to a finance agreement. To my utmost surprise Vince was still working behind the scenes despite my bratty behavior. I received a text the following Monday from Vince saying he obtained different financing with better payments and terms and It will be available to me if I wanted it. I went in and Vince got me a newer better vehicle than the original. A 2013 Kia Sorrento!!!!! Needless to say if you want a vehicle and you do not have the best credit history, give Star Auto Mall 512 a call and you will be surprised at the results. Everyone was pleasant and welcoming and I was continuously offered beverages. Thank you , everyone
I had come in with a car in mind I had told Parvaz about in an email perviously. The car was sold the day before I got there, so he had another vechicle ready for me that???s same model and year when I got there. Turned out to be a better car then before hand. Finances made me get the car without a problem and they helped me big time! 100% recommend.
On a dark and rainy night close to their closing time, my daughter and I stumbled into East Penn Auto Sales to take a quick look at used cars. We had the good fortune of meeting Sam who walked us through the inventory, made some great suggestions, answered questions and was really knowledgeable about the cars he had on site . My daughter got a car she loves and Sam in mid sale caught and saved a lost dog who had wandered into the lot. It was a great experience with no sales pressure, a straightforward business approach, and a rescue all in one night. I would definitely recommend East Penn Auto Sales!
Was very pleased with the whole process. I’m sure most even myself are Leary of small dealerships but the whole experience was great. We drove over three hours to get there the car was ready for us to see we were pleased and the process was quick
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
Very friendly staff, worked with Miguel, attentive and accommodating. Nice variety of cars, willing to let you test drive as many as you like. No pressure to buy. Only downside paperwork took long time, come prepared with all necessary info.
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