I bought a new Volt. The sales reps were not able to answer some of my questions and when the car was picked up it was still dirty with scuff marks. There was glue on the inside of the window from the sticker.
by Eric from Fort Worth TX
December 20, 2018
It has more space in the cargo area than VWs small SUV (Tiguan). It's comfortable, and gets 45mpg on the highway, 30 in the city. (I have the TDI). The only real drawback is the lack of multiple power ports, though it DOES have a 110v outlet in the rear passenger area.
Mine has the panoramic sunroof, which I love.
The back seat is a little small, but it's fine. It's *big enough*.
Ed was great to work with as well as all of the staff that we met. We got a great used car that looked like new. The price was fair and the buying process was stress-free. We will definitely consider buying here again.
Good for the small family vehicle.
by AHN from Blacksburg
August 6, 2018
I purchased a used 2013 VW Jetta Sportwagen(so-called JSW) with a lot of options and under 14k miles.
I have one younger child that require car seats. I had checked almost every vehicle that has enough space for going to a picnic with my family. The JSW is the perfect car with a good performance.
If you consider a wagon style the JSW will be the best choice and it could save your valuable budget.
Even though I didn't get a car there, Kari was great to work with. Unfortunately they didn't have the right car at the right time despite their huge selection. I will be checking them out again next time I'm in the market.
Safe and Reliable
by Gottmolk070209 from Goodyear,AZ
June 14, 2018
We had an almost identical model and we we were in an accident and while the car was totaled we did not have a scratch on us; our dog who was a sleep in the back seat did not wake or even move off the seat
We traveled 2000 miles in intense summer heat and the car performed like a charm
I just purchase my vw tiguan a week ago, Auburn vw staff was so nice, they have a great customer service. I'll recommend it to my friends......
This wagon really set the bar for me!
by ezshift5 from Sacramento, CA
November 22, 2017
All I can really say was this car was really me. 50,000 miles averaging 44 MPG of diesel fuel. 67 cubic feet of interior space (rear seat folded down). Three years of maintenance included. Nothing affected the car's mobility during five years of ownership.
The impressive torque from the diesel never failed to impress.
I was looking for a used car and saw a car of interest in line. They contacted me immediately and invited me to stop by for a test drive. Upon arriving customer service was excellent and no high pressure sales. No pressure and despite the fact we did not but would definitely go back if they had the used car I was looking for. Great dealership!
Very reliable car
by art from louisville ky
October 9, 2017
Very stylist looking wagon, super handling and plenty of power . Very comfortable to ride in for long distances.
I Was shopping for a car for my son and although I didn't buy it from this dealership, I will most likely come back for my next purchase assuming they have the vehicle I'm looking for.
This little (White) wagon is ME!!
by ezshift5 from Roseville, CA
September 4, 2017
Replacing my 1982 VW Rabbit diesel PU, the JSW TDI 6M has found a home.........I am nuts about all it's features......the best being MPG, torque, interior space and reliability.
The pickup could get 53 highway. This wagon best ever was LA to Sacramento. 54.8 MPG.
wow, these guys were just great. I have spent hours in dealerships buying cars over the years. I liked that I could do most everything on-line with them and show up for test drive and final paperwork. They were very relaxed in their process. No hammering by sales manager or any games, all straight forward and easy. I simply told them what I wanted for my trade, where I wanted my new payment and they did it ! Many thanks Brad .
Most Reliable Car I've Owned
by Robincyj from CA
April 16, 2017
I owned my wagon since 2014. I was the second owner when the car was 16000 mi. now it is 46500 and everything run well! Good cargo space but the 2.5 engine is too old.
Was given great service with clear concise options for what we could afford. Everyone from our salesmen to the finance manager were helpful during our visit. Buying a car is usually a dreaded experience but here it was really quick, thorough and painless. We couldn't be happier with our experience and our brand new 2017 Passat.
Good Car with a few flaws
by Leaky Roof from Washington, DC
July 30, 2015
Good car, nice styling, strong engine with great mileage. Panoramic sunroof leaks. So far seems well made. Keyless ignition broke around 55,000 miles. No way to start with a key. Usually can do a better job of navigation using your phone and software updates are expensive for what you get. Might buy again without the sunroof or the navigation.
Traded cars and got a new 2016 Jetta. I started with an email/online inquiry and was immediately taken care of by Steve. He was very responsive and helpful. When I came in the dealership Harvey was my sales rep. He was friendly, helpful, and didn't make me feel pressured. He was great to work with! Manager Chuck introduced himself as soon as we were about to start the buying/leasing process. Shawn in finance was so easy to work with and he answered all questions. The dealership was clean and everyone my fiancée and I worked with were great. Overall a very wonderful experience!
by SUV Alternative from Tampa, Fl
April 30, 2015
My 2013 Sportwagen S just hit 30K miles and the ONLY issue I've had was a bad bluetooth mic that was replaced under warranty. I get a solid 28+ average MPG,and the utility is wonderful. It's a great car to drive, nice interior that looks upscale and when I was looking for new cars, was 2K cheaper than a focus hatchback. I'd buy this car again in a minute. If I could afford it, I'd go for the TDI, but I'm very happy with my basic S with auto transmission. I have no idea where all the reliability issues come from. My Jetta can't be the only one without problems...
Always had great experiences at VW Puyallup. I bought one of the Beetle TDI's in 2014 and have really appreciated the car. However it IS one the main company cheated on for emissions and such. I am currently waiting for the settlement to finalize, but the folks at VW Puyallup have been exceptional in providing me with information and VERY patient as I go through the process. They are still my current go to dealership.
I purchased my car at Autos Only about six months ago. I wanted to upgrade a few things and have some maintenance work done on my car. This was the best experience I have ever had with a dealer. Their service mechanics did superior work on my car. My next purchase will be at Autos Only for sure!
I had an amazing first car buying experience at VW Puyuallup and I owe it all to their saleswoman Beth Schuler! She was extremely easy to work with and knowledgeable on all aspects of the cars and the car buying experience not to mention she is hilarious and great to chat with. The whole dealership was attentive and offered to help at all times of the process.
I would recommend this dealer to anyone that is in the market for a new or used car.
I had an amazing experience this past weekend becoming a Jetta owner. My salesman, Jack, was very helpful and made me feel like he had my best interest in mind through the entire process. I've already been recommending him to my friends who may be thinking about a new car. I have purchased other cars in my past, but never have I had such a man of integrity work with me in making a decision that would be best for me!
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