I came in to test drive a Passat in July 2016. In making contact with Kevin Dixon, I let him know what my concerns in purchasing a VW were. Kevin listened to my concerns and addressed them; and he listened to what I wanted in a car and acted.
Last weekend, Kevin located and delivered precisely the car that I sought and was able to bring it in at my budget. He and his colleagues at Uptown VW did this all professionally, with multiple options that would have met my requirements, and without pressure.
I know many people will dismiss this review given how recently I made the purchase. But I can say without hesitation there has been no buyer's remorse on my part. The car we got suited our needs, the financing we got suited our budget, and the process we got from Kevin suited what we want in a buying experience.
For as long as we are in or around Albuquerque, Uptown VW has a loyal customer in us. We are truly satisfied with the product and service we got from Uptown VW.
The best all-around vehicle for gas mileage
by Linda from Oshkosh
January 8, 2019
This car was large enough to allowed me to carry my bike safely inside and yet get the great gass mileage of a smaller car.
I had a Jetta where the key wouldn't turn off the car, luckily I was close enough to get to Uptown Volkswagen and let them look at it and get it turned off. While they were working on it, I walked around the lot and found a Tiguan that has better ground clearance. I ended up trading in the Jetta for the Tiguan. Charles in service, Kevin in sales, and Dan in finance all helped me make the decision to do the trade now rather than waiting a few months, and with their knowledge and help, the car trade-in experience was much better here than anywhere I have been. I would definitely recommend everyone who is looking for either a new or used vehicle to stop by here. Excellent customer service.
by GinnyBF from Kansas City
December 7, 2018
I am so happy I bought this car. It has great handling and it has some get up and go! Tons of cargo space. The only drawbacks so far, I wish there was a little more room in the back seat, and the front seats are a little narrow for me.
I absolutely love the driving experience with the diesel engine, the torque is everything other reviews have said. It does lag a bit off the starting line, but you are quickly rewarded once you get going. The interior is super comfortable and the features are awesome. I upgraded from a Chevy Spark, so the cargo room is terrific! Literally my one complaint is they could have made the back end look a little bit more stylish, but I can live with that. Function over form!!
Test drove a car they had just reduced the price on to below book value, and jumped on it because others were looking at it too; Ed was not pushy at all. The paperwork/processing took a long time, but I left a couple hours later, and Ed was nice enough to deliver the car to me the next day all the way across town. I will definitely consider M & F again next time I need to purchase a vehicle.
VW, THE CAR FOR ME
by LINDA from KINTNERSVILLE, PA
November 28, 2018
The VW Jetta Sportwagen, is very practical, good looking and cost effective. I was very pleased with the performance in a snow storm last week. I would definitely buy a VW Jetta Sportwagen or the VW Golf Alltrack in the future. I have over 100K and no major issues!
Kevin, Dan, Mark, Ian, and Brianna ALL took excellent care of me, my deal, and my car. I was treated with great courtesy and respect, and they all made the extra effort to ensure that my needs were met and my car buying experience was a positive one before, during, and after. I highly recommend this very personable team at Uptown Volkswagen!
Best car I’ve ever owned
by Katie from Louisville,Ky
August 28, 2018
I’ve never owned a Volkswagen. I will never go back to any other maker. This car is fun to drive and all around cool. It’s smooth and quiet and has a lot of pick me up.
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