I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
The best all-around vehicle for gas mileage
by Linda from Oshkosh
January 8, 2019
This car was large enough to allowed me to carry my bike safely inside and yet get the great gass mileage of a smaller car.
Had my first visit to Southwest Kia, such nice friendly people work there. I left feeling totally confident that my car is going to be taken care of in my new home state of Texas. Even the parts and service director John Scurlock took time out to visit and welcome me.
by GinnyBF from Kansas City
December 7, 2018
I am so happy I bought this car. It has great handling and it has some get up and go! Tons of cargo space. The only drawbacks so far, I wish there was a little more room in the back seat, and the front seats are a little narrow for me.
We had a perfect buying experience with the Onion Creek VW pre-owned sales group.
Amazing work/family car!
by Dan D. from Saint Paul, MN
November 29, 2018
I absolutely love the driving experience with the diesel engine, the torque is everything other reviews have said. It does lag a bit off the starting line, but you are quickly rewarded once you get going. The interior is super comfortable and the features are awesome. I upgraded from a Chevy Spark, so the cargo room is terrific! Literally my one complaint is they could have made the back end look a little bit more stylish, but I can live with that. Function over form!!
I've owned three VW's so far, a 2014 GTI and currently two 2015 GTI's which my wife and I use as daily drivers. As a retired physicist and former race engines builder I can say with authority that this dealership's service department is by far the best, and when you combine that with their stellar sales team that means their the best Volkswagen dealership in Central Texas. Keep up the great work O.C.
VW, THE CAR FOR ME
by LINDA from KINTNERSVILLE, PA
November 28, 2018
The VW Jetta Sportwagen, is very practical, good looking and cost effective. I was very pleased with the performance in a snow storm last week. I would definitely buy a VW Jetta Sportwagen or the VW Golf Alltrack in the future. I have over 100K and no major issues!
Family - 3 kids.
After owning a Mazda 5 for the past 6 years we were on the look for a car that could fit the whole family comfortably. After some initial review/research online we narrowed it down to 3rd row, mid-sized SUVs.
We looked at the following:
Hyundai Santa Fe
Our experience at Onion Creek Volkswagen was excellent! The sales gentleman actually let us step into the building without meeting us in the parking lot and hounding which is the experience we'd had at other dealerships.
The sales gentleman was patient with the children and spent the needed time to showed us several colors/trims of Atlas SUVs.
When we decided to purchase, the staff was willing to stay after-hours on a Saturday to finish up the needed particulars. This consistency extended to when we took delivery, with the sales gentleman taking the time to explain the various safety and technology features in the cabin, despite it being very late that Saturday night.
Overall, great experience. Wouldn't hesitate to do business again in the future.
by Firemarshaljoe from Grayslake
November 4, 2018
This car is solid. A little sluggish to start but great mpg and creature comforts make up for that. Perfect car for commuting and the family.
I'm a college student with very limited knowledge on cars, so I was devastated when my 2012 Jetta stopped working. I liked that the service team created a video showing what was wrong with the car so I can send it to my dad. Steve, the service person, was very kind and patient with me throughout the whole process. My only complaint is that my tire pressure warning came on recently (about a week after the repairs), so I may have to go back to get that checked.
Best car I’ve ever owned
by Katie from Louisville,Ky
August 28, 2018
I’ve never owned a Volkswagen. I will never go back to any other maker. This car is fun to drive and all around cool. It’s smooth and quiet and has a lot of pick me up.
What a phenomenal experience! The entire staff at Charles Maund was fantastic! Dealt with Javier, Will and Kenneth.The entire transaction was transparent and what they promised is what they delivered! Buy your car here if you want to deal with an honest and knowledgeable staff. 5 star experience!
by Pete K from Princeton, MN
August 27, 2018
Love the Diesels. This is my third TDI and I am sad that Volkswagen will not be making them anymore. Can’t beat the reliability and gas mileage.
Steve in service Dept is terrific!! Best VW dealership in Austin!! Also serves fantastic complimentary coffee/latte!
TDI performs great, even after the mod!
by Silly String Aficionado from Harrisonburg, VA
February 9, 2018
Got one of the modded "Dieselgate" TDI Sportwagens. In other words, I couldn't buy it until the dealership performed the modification to make the emissions legal again. Other buyers have been nervous about sacrificing performance and fuel economy after the mod. I can only speak for this individual car, but it seems to have the same power and mileage that my 2010 had. Additionally, you can't beat the styling. Love it!
I had to adjust my service time by a few hours prior to my appointment, no issues. The oil change, tire rotation, new windshield wipers and State inspection was completed quickly. Would of given a five star rating but the state inspection didnt show up on the Tax Office website so I had to take the paperwork into the city office to get my new sticker. Must be a glitch on the dealership computer.
Shelby 289 FIA Cobra
by Jetta fan from Owasso
December 23, 2017
Fun Fun Fun fun fun fun fun fun fun fun fun great great great economical reliable car this does not make sense to have to write 100 words
Devin our sales guy was great. Followed up and really worked with us on getting the price we could afford. I had a few issues with some minor repairs after the purchase but after some discussions they honored them. The only negative thing was the finance person. He was rude and patronizing and made what was an awesome experience up to that point a bummer. But it wouldn’t keep me from buying from them again. I just wouldn’t go through that guy again.
by Brian from Claremont
October 22, 2017
It looks great and drives like a dream! The engine has enough power to move it but it's not sporty like my Audi.
I came into Onion Creek on a Saturday morning, needing to potentially get my locking lug-nuts removed. After talking with the (exceptionally friendly and helpful) Service Writer, he was able to provide me with a better total price, quality of product (new tires), and overall service experience (including getting me "in and out the door") faster than the "nationally-known tire provider" could.
I've found my new favorite VW dealership (and service center!). When it comes time to trade in my CC on a new VW, I know where I'm coming!
This is our 4th VW purchase from Charles Maund-great service every 10,000 miles and a wonderful courtesy driver available -very happy with this dealership
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