The process was simple. They honored my request no to shop my loan around. I am very happy over all. From start to finish it just couldn't have gone any easier.
by GinnyBF from Kansas City
December 7, 2018
I am so happy I bought this car. It has great handling and it has some get up and go! Tons of cargo space. The only drawbacks so far, I wish there was a little more room in the back seat, and the front seats are a little narrow for me.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Amazing work/family car!
by Dan D. from Saint Paul, MN
November 29, 2018
I absolutely love the driving experience with the diesel engine, the torque is everything other reviews have said. It does lag a bit off the starting line, but you are quickly rewarded once you get going. The interior is super comfortable and the features are awesome. I upgraded from a Chevy Spark, so the cargo room is terrific! Literally my one complaint is they could have made the back end look a little bit more stylish, but I can live with that. Function over form!!
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
The best all-around vehicle for gas mileage
by Linda from Oshkosh
January 8, 2019
This car was large enough to allowed me to carry my bike safely inside and yet get the great gass mileage of a smaller car.
Great car buying experience with Dane. My daughter and I drove out of our way and it was well worth it. Dane and the whole team, Deborah in financing, and the service crew all made the process quick and easy. They worked out a great deal for us. Contact Dane he will take care of you.
VW, THE CAR FOR ME
by LINDA from KINTNERSVILLE, PA
November 28, 2018
The VW Jetta Sportwagen, is very practical, good looking and cost effective. I was very pleased with the performance in a snow storm last week. I would definitely buy a VW Jetta Sportwagen or the VW Golf Alltrack in the future. I have over 100K and no major issues!
Last week I bought a used car in this company. When I go home. But company didn't give me to take the car because I no full insurance. This time that dealer go home. I don't know to do.but this time that guy is NeIL Ligam to help me. He is very good guy and very good service.
by Firemarshaljoe from Grayslake
November 4, 2018
This car is solid. A little sluggish to start but great mpg and creature comforts make up for that. Perfect car for commuting and the family.
My experience with Auto Quest was smooth from start to finish. I worked with Kevin to get into a beautiful BMW and took it home within 2 hours. They had the vehicle ready out front for me to test drive, let me drive solo, and didn’t tell me when to be back. In the finance department, Scott helped me out with a fair loan offer. Overall, the selection at Auto Quest is top shelf. The cars sell themselves. I didn’t feel pushed into anything. All my questions were answered honestly. I recommend doing business with them!
Best car I’ve ever owned
by Katie from Louisville,Ky
August 28, 2018
I’ve never owned a Volkswagen. I will never go back to any other maker. This car is fun to drive and all around cool. It’s smooth and quiet and has a lot of pick me up.
by Best Experience and The Best Salespeople from Bremerton, WA
January 19, 2015
Angela and Frank are awesome, friendly, helpful, and professional....Thank you guys for everything and working with me to get into a truck that fits my needs. When you go to Truck Town go see Angela Durbin and Frank Bennett
TDI performs great, even after the mod!
by Silly String Aficionado from Harrisonburg, VA
February 9, 2018
Got one of the modded "Dieselgate" TDI Sportwagens. In other words, I couldn't buy it until the dealership performed the modification to make the emissions legal again. Other buyers have been nervous about sacrificing performance and fuel economy after the mod. I can only speak for this individual car, but it seems to have the same power and mileage that my 2010 had. Additionally, you can't beat the styling. Love it!
We always have our cars serviced at Campbell Volkswagen and just purchased another car at this dealership. We appreciate that they believe in their vehicles, are knowledge, and have a huge community presence by supporting local charities. We have a favorite sales representative, Clint Richardson. Clint Richardson is not only a superior sales representative, but is one of our favorite people. With humor and attention to detail, Clint actually makes purchasing a new car fun. He goes way above and beyond with extra attentiveness; he programmed our new car's radio with our favorite stations, paired our phone with the car's system, and streamlined financial transactions. As repeat customers, we know that Clint takes the time to get to know his clients so he can find them the best car for their needs. Thank you, Clint!
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