I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
I usually hate buying cars and having to be at the dealership for hours. But I had a great buying experience with Ademir and his manager Jeremy. They were very professional to work with during the entire process
Palomino Motors is staffed with knowledgeable, friendly, and honest people. None of the usual sales games. I would recommend them to friends, and we'll be back when we are in the market for another vehicle. The best!
Scott worked hard to help us in our search for the right car, but we discovered we were not quite ready to make a good decision. He was very kind. Pricing was very good. Cars were in good condition. Will go back and will recommend to others.
Definitely recommending Palomino Motors to family.
by DFW resident from Dallas,TX
May 22, 2018
Great people to work with. They made the purchase easy. Welcoming environment with great Luxury cars on the showroom floor. The deal was great and I was able to use their lending company without any snags or surprises.
I had a very specific car in mind that Metro Volkswagen had in stock. I called and Jonathan answered. He was very professional over the phone and more so in person. He had the car ready to test drive before I arrived. He was very knowledgeable about every feature on the car. I was looking for a Jetta TDI and this one was the absolute cleanest one I had seen. I had already test driven 4 others at other dealers. After deciding to buy, I was there less than a half hour to finish up the paperwork and had the keys in my hands. Best experience I’ve ever had buying a car!
Went in to inspect a car that I saw online and drove it home that day. The most pressure free car experience that I have ever had and great finance department.
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