Bought a new car today and it was the smoothest experience I've ever had doing so. Jake was in communication with me from the time the car was on the truck on its way to the dealership, notified me when it arrived, and was patient with us throughout our test driving the car for over an hour. Then he took care of all the financing while I was at work so all I had to do was show up and sign. If they have the car you want (or can get the car you want), I wouldn't hesitate to give them a chance.
As my husband and I have been working towards getting a car for our new family, I was incredibly impressed with the two people I worked with, Mat Bishop, and Mat Spencer. They were patient with me. Were willing to work with me over the phone, and even have clarity about their out the door prices. This dealership was amazing, and even though they didn't have what we wanted, they helped us know their options and were super kind.
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
They asked US what WE wanted and OUR budget. Then they pulled each car up to us while we waited in the showroom. No pressures. No price haggling. Superstore inventory on their massive lot. No experience in repair rating so average given. Overall 4 stars due to no one being perfect. They came very close. We will recommend Velocity to anyone needing a near new vehicle.
I was looking for a new to me vehicle. My brother actually heard about this place from a friend. It was the best car buying experience I've ever had! I was able to test drive all that I wanted. There wasn't the usual you can only driver this it's the only thing in your budget. They took my truck as trade at a great trade in value. I was there not quite 2 hours but most of that was test driving and weighing the diffrent vehicles against each other. I will only be going to Peterson's Auto from now on. And that is where I'll be sending all my friends & family.
The buying process was pretty easy. I test drove three different cars and Dan was very patient with me. I love the car I got, even though it was not the one I went there to get.
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