There IS a better mousetrap and these guys (& girls) have made it. While the price WAS a major factor ; they price them to be sold, it was really the "how" they do it here that left me floating out to my new car. Painless?? Forget painless, this was ENJOYABLE!! I agonized over having to deal with another typical "dealer" yet, never had to. "Dealer" in definition is the only similarity between Sky Motors and anywhere else.. this is people helping people get what they want. Brett, Justin and the entire team - Thank you!! Best car buying experience ever!!!
Joe, Henry and Fran went out of their way to make everything perfect!! I have to start off by saying this was a journey I’ll never forget!! It started in Florida where I’m from and I was originally going to buy a car in Atlanta. However, the car in Atlanta was not the car promised to me over the phone even through pictures and videos. I was so upset because I sacrificed leaving my family for this car. I immediately picked up the phone and called Ridesmart Auto which was my plan B. Joe answers the phone and I begin to tell him what my current situation was and how upset I was, he first called me down and when I was able to get back in a normal state of mind we began talking about the car he had in stock that I was interested in but I was very cautious because of what I just had gone through. He reassured me that the car was exactly what he was describing and for some reason I trusted him and I believed in him just by the nature of his voice. The only obstacle now was, I was in Atlanta and Joes car was in Pennsylvania. I took a deep breath and I told him I’m on my way!!! I saddled up and 15 hrs later during my road trip there I get a phone call from my wife that my 1 yr old broke out in hives. Now what???? I picked up the phone called Joe as I’m driving trying to come up with a plan because the original plan was to trade my current car in for the ne VW and drive it 24 hrs bank to Florida the next morning after we did all the paperwork. It couldn’t be so perfect right? At this point I called Jet Blue and a buddy of mine got me a buddy pass for the next morning to fly out of Philadelphia at 9 am. Brilliantly Joe offered to send his employee Fran (which is an awesome man) to meet me when I arrived at midnight at the airport with all the paper work in which he did and worked out perfectly!!! I couldn’t thank them enough and none of this would have came close to happening if Ridesmart auto was as flexible and reliable as they were. I arrived home and finalized everything with Henry in their finance department and my VW golf TDI which is even nicer than they described in my opinion was shipped to me and I’m now enjoying it more than ever!!! I highly recommend this team and dealership and consider them fronded for life at this point. Job well done guys ;-)
The best experience anyone can ask for when it comes to purchasing a vehicle. My salesperson Marius was amazing when it came to showing me all the features of my new 2014 Volkswagen Passat and went well beyond my expectations when it came to customer service. When it came to financing Max was amazing getting me approved even though my credit was rough. I would recommend Carvision to everyone
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Was very pleased with the whole process. I’m sure most even myself are Leary of small dealerships but the whole experience was great. We drove over three hours to get there the car was ready for us to see we were pleased and the process was quick
The customer Service here was absolutely phenomenal! We weren't even planning on getting a car. We had a pre-approval from our credit union we were shopping around with. They even beat our own Credit Union's APR and saved us more money! Way to go guys. You are awesome!
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
I wanted to share my experience at Frer Beans VW in Devon, Pa. I was exploring a certified preowned VW.
with a sales consultant named Andrew S. I am reasearcher by nature..very detailed..Andrew was very attentive and listened carefully to my detailed questions His product knowledge was first rate and he was able to respond definitively and also clarified any issues that I had. It was a pleasure to work with him and he made it a very easy and comfortable experience. Athough I did not move forward with a purchase at this time , I will return to consider another VW car and would work with Andrew again.
This place was amazing. I don't have the best credit so I went in with low expectations but high hopes. I walked out with a 2018 car and payments I can afford thanks to everyone working with me from the car to the insurance. Thank you Danis
This is the third Subaru purchased from Rafferty. Excellent sales staff, informed, and they LISTEN ! Service has been on time and courteous. New facility is beyond words!
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