Fantastic Service, Beautiful Cars
December 3, 2018
After a head-on collision cost me my beautiful 2008 Infiniti G35, but spared my and my passengers lives (including my brother) I was distraught that I might not find another used car like that one on the budget I was left with after the insurance settlement. Starting in Nashville, my brother took me on a wide search for a replacement, knowing full well that my 2008 was a one in a million find, especially at that price. After a few dead ends, including a fruitless venture to St. Louis for what turned out to be a less than stellar car, we were both feeling like it might take a much longer time than we had bargained for, and that it was unlikely I would be lucky enough to strike gold a second time.
Then, we saw an ad and made a call to Karns Motor Company. Rob at Karns Motor Company was extremely helpful, courteous, and sympathetic, and assured us that the 2010 Infiniti G37 on his lot was the car that I was looking for. So convinced was he that he even offered to buy our gas should we travel to Knoxville and decide not to buy. At this point, my brother and I were somewhat wary of our chances, but on Rob's word, we made the trip.
The car was everything promised and more. After a test drive and a thorough inspection, we were convinced that this car was every bit the great find we were seeking. Brian at Karns Motor Company was extremely helpful in making the buying process as simple as can be - a true experienced professional. In no time at all, my bank loan was processed, car was tagged and registered, sales tax paid, and receipt issued. He even put my plate on the car with my Notre Dame license plate frame, even though he was obviously a Vols fan! Rob and my brother had a long conversation while I worked on the deal, and we left feeling very positive and pleased that we had not only found a great automobile at a great price, but that Karns Motor Company was a trustworthy and honest place to do business. So much so that we have already recommended them to our mom and dad, who are in the market for an SUV.
All in all, my experience with Karns Motor Company was nothing but positive. I will absolutely choose Karns Motor Company to do business with in the future. They will search high and low for the car you want, and even deliver it to your door - seriously. How can you beat that?
The car buying process can be confusing and overwhelming at times, filled with deception, slick sales tactics, and hidden fees. Karns Motor Company has none of this. Just honest men, working hard to get you a car you are pleased with, at a price you can afford. In short, everything the big dealerships promise, but rarely deliver on.
I cannot recommend Karns Motor Company enough. I hope that any reader of this review will give them a call.