They were so friendly and helpful. They were more concerned about helping me get a car rather than just trying to get a sale. They make sure you are completely satisfied before they let you drive away.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Love this car
by White Fae from Toledo
June 3, 2018
This car has pick-up, very quiet, very comfortable to drive. I cannot complain about this car at all. Or complain about the gentleman who helped me to get it.
Less than four years ago, I was introduced to Dan Kerrigan. Since that time, my wife, my son, and I, have purchased or leased six vehicles from Findlay Volkswagen.
Dan Kerrigan is the main reason. His friendly and professional nature makes him a pleasure to work with. I have even stopped in for their VW events and checked in with Dan on those visits.
Additionally, we have worked with Lindsay in the service department. She is also very professional, friendly, and great to work with. Lindsay always takes care of us and is sure to make certain that we are aware of how long things will take and arranges rides if we need them.
I strongly recommend Findlay Volkswagen, that is due to the efforts of these members of their team. Thank you Dan and Lindsay.
While a purchase was not made, The sales person we met with was a pleasant change from other dealership sales associates we have encountered. There was absolutely no pressure or pushiness to buy a vehicle. He listened to us, was attentive and very knowledgeable. If they find the right vehicle for us, we will most certainly purchase from McLaughlin Motors.
I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
Is one of the cars the most I like
by RMCruz from Las Vegas, Nevada
October 28, 2018
The model is one of the best spaces for me, great sound and comfort. Great saver gas and reliable. In overall its a good car.
When I first walked in I was greeted at the door by the associates. Sam was very fast, professional, and proficient. I would reccomend him to anyone
Volkswagen "big" sedan good for family hauler
by weaverj28 from Rochester
August 25, 2018
Got the 2.5 SEL Passat, wish I would've gotten the SEL premium due to the proximity key, which is nice for not having to dig through your purse. Great sound system(fender) but slow Bluetooth pairing. The seats are average. Get about 25 MPG in mixed driving, 32 on the highway. Won't win any races but also have not had any mechanical trouble yet, almost 60,000 on it now.
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
Mike was fair, helpful & transparent about the vehicle & the deal every step of the way. It's great to work with someone who builds his business on cultivating trust, referrals & repeat customers, as Mike does. We love our Volvo!
Reliable, quiet and comfortable!
by Chadleymonster from Germantown, TN
August 6, 2018
Great car! Fun to drive, quiet on the highway and never had a problem with it! This is our second VW to own and hadn’t had a problem with either one. Lots of room inside for adults in the front and back and tons of trunk space and excellent on gas! Great value for the money!
Very Happy with Amanda Tift our sales representative. Efficient and went above and beyond. Very helpful with all questions, knowledgable and professional.
Best sedan we have ever owned
by JRobillard from GA
July 2, 2018
We bought this car new. We have the SE model, with Nav. It has the 5 cylinder gas engine. What a great car. We are 85K miles in, and it is still running strong with no issues. I am meticulous with maintenance, and this car is more expensive to maintain than others. Oil and air filters are about twice as much as ones for an equivalent domestic brand. We have taken this car on many long road trips, plenty of room and fantastic mileage. We normally get about 30 MPG on the interstate. Really good for a car this size. Its quiet, and comfortable too. I'm 6'2" about 220 pounds. I can ride anywhere in this car and have plenty of room. The truck is huge. We are soon going to pass this car to my daughter, and my wife wants another VW for herself. We have been really happy with this car.
I had the most amazing experience with Ron and his team. I started online looking at the vehicle I wanted, put in my information and was contacted the same day. He was accommodating and not pushy like some dealerships. I felt good about my decision and loved that in the future everything is a one stop shop. I’ve been telling my friend and family about my experience and I hope if you’re in the market for a new car you will check them out
110% car buying experience...as you can tell this dealer is fabulous! Car buying w/Rudy is as it should be-NO DRAMA. No add on fees/hidden costs or other surprises as was common w/most dealerships I have experienced. Rudy is willing to work w/customer to effect a car/truck purchase. ..an extremely satisfied customer. Patricia
by Nicole from St. Paul , MN
October 16, 2018
Car is very nice. Drives smooth. Lots of room in back seat and trunk. Very nice looking interior and exterior. Very comfortable. Great safety ratings!
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
Excellent mid-sized sedan
by CMac from Charlotte, NC
September 29, 2018
I have been driving this car while helping my son try to sell it. I'm getting attached. It is very roomy and comfortable. I love the style.
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