Excellent customer service/awesome deal on vehicle.
by naebug80 from DealerRater.com
December 3, 2018
I have never had a better car buying experience than I have with Vaden Toyota. I have bought several cars thru the years and this was by far the best car buying experience ever. I bought a used vehicle that far surpassed my needs and was such a great deal I was completely shocked. Marty and Donnie were some of the most professional and courteous folks to deal with!! I wasn't just another car sale but they truly seemed interested in finding the right vehicle for me with my budget. I highly recommend Vaden Toyota in Sylacauga!
They were so friendly and helpful. They were more concerned about helping me get a car rather than just trying to get a sale. They make sure you are completely satisfied before they let you drive away.
JC is by far the most honest and helpful salesman I have ever had the pleasure of working with. I have been with Eich Motor for over 40 years and on my fourth car with this company. The whole staff all still work hard to be a small town, trustworthy company. JC is that and much more. He returns all texts, emails and phone calls in a timely fashion. He speaks the truth and is incredibly helpful. I know I can contact him in two weeks, two months or in two years from now, he will do all he can to answer my questions and make sure I am happy with my new fabulous Golf Alltrack. He's a good man with a big heart...AND on the test drive he let me FULLY explore the extreme maneuverability of the car. He's just the best.
Excellent mid-sized sedan
by CMac from Charlotte, NC
September 29, 2018
I have been driving this car while helping my son try to sell it. I'm getting attached. It is very roomy and comfortable. I love the style.
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
Reliable, quiet and comfortable!
by Chadleymonster from Germantown, TN
August 6, 2018
Great car! Fun to drive, quiet on the highway and never had a problem with it! This is our second VW to own and hadn’t had a problem with either one. Lots of room inside for adults in the front and back and tons of trunk space and excellent on gas! Great value for the money!
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
Volkswagen "big" sedan good for family hauler
by weaverj28 from Rochester
August 25, 2018
Got the 2.5 SEL Passat, wish I would've gotten the SEL premium due to the proximity key, which is nice for not having to dig through your purse. Great sound system(fender) but slow Bluetooth pairing. The seats are average. Get about 25 MPG in mixed driving, 32 on the highway. Won't win any races but also have not had any mechanical trouble yet, almost 60,000 on it now.
Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
Best sedan we have ever owned
by JRobillard from GA
July 2, 2018
We bought this car new. We have the SE model, with Nav. It has the 5 cylinder gas engine. What a great car. We are 85K miles in, and it is still running strong with no issues. I am meticulous with maintenance, and this car is more expensive to maintain than others. Oil and air filters are about twice as much as ones for an equivalent domestic brand. We have taken this car on many long road trips, plenty of room and fantastic mileage. We normally get about 30 MPG on the interstate. Really good for a car this size. Its quiet, and comfortable too. I'm 6'2" about 220 pounds. I can ride anywhere in this car and have plenty of room. The truck is huge. We are soon going to pass this car to my daughter, and my wife wants another VW for herself. We have been really happy with this car.
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
by Nicole from St. Paul , MN
October 16, 2018
Car is very nice. Drives smooth. Lots of room in back seat and trunk. Very nice looking interior and exterior. Very comfortable. Great safety ratings!
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