I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Night and day difference from our last buying experience. These guys (and gals) generally care about you and make you feel like an actual person, not just another number/commission. The no-pressure culture ensures that customer service is a top priority. This dealership did all that they possibly could to get us into the car we wanted, and for that we will forever be grateful! I will be recommending them to everyone I know who is in the market, and when the time rolls around, I will be going back for any future vehicle needs.
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
This was my first experience of purchasing a car on my own. I was treated with respect and care. Being a recent widow, it was a difficult time for me and the salesman was so kind and empathetic with me. Ted Mowen was one of the kindest sales persons I have ever dealt with. He made me feel comfortable and gave me confidence that I could do this. The whole experience was very professional and much better than I had anticipated. I felt very positive about my choice and my experience. I would highly recommend Don Sitts Auto Group to anyone looking for an honest and caring dealership. They came highly recommended to me and I would highly recommend them to others in turn based upon my positive experience with them.
Excellent buying experience and great quality vehicles. Really enjoyed doing business with Mo, he was fantastic and very family oriented. Highly recommend Cedar Automotive group and will buy here again!
Always have a positive and pleasant experience. Getting my oil changed. The wait is almost always a bit long but, I attribute that to the service and quality.
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