Recently went by Chicago Fine Motors to look at two vehicles they had in stock. The whole process took less than 1.5 hours from arrival till leaving with the vehicle we wanted. Very straight forward process with no games.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent mid-sized sedan
by CMac from Charlotte, NC
September 29, 2018
I have been driving this car while helping my son try to sell it. I'm getting attached. It is very roomy and comfortable. I love the style.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Beautiful fun car
by Kaity from Bloomington
July 14, 2018
Car met all my needs and exceeded my expectations! Its a beautiful car in and out. With an extremely smooth ride. I'd buy it again. And again.
I purchased a pre-owned BMW and their pricing was very good. The customer service was excellent and everyone was very helpful. My sales rep Karen Hernandez was nice and I never felt any pressure to purchase a vehicle. It was a great shopping experience and I would highly recommend them to anyone looking for a car.
Love this car
by White Fae from Toledo
June 3, 2018
This car has pick-up, very quiet, very comfortable to drive. I cannot complain about this car at all. Or complain about the gentleman who helped me to get it.
My salesperson Karen was extremely helpful from start to finish, as were the managers Raphael and Rubin.
I live in TN, and flew to Chicago to pick up the car. Karen even picked me up from the airport. Even though I was a little tired from the flight, I didn't feel pressured into anything, and knew what the pricing details were going to be ahead of time, which is a relief, especially when investing in a plane ticket.
I just finished driving back home, and am excited to have been able to deal with FJVW, and look forward to driving my VW for many years.
I only give the facilities a 4 because they were limited in their refreshment offerings, and had no snacks. Other VW dealerships that I've visited have had a pretty wide assortment of drinks and snacks.
Usual stellar performance! I had no problems scheduling and the maitainence was preformed without any problems. Clean facilities, helpful staff, car was returned clean and ready to go...
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
Got the 2.5 SEL Passat, wish I would've gotten the SEL premium due to the proximity key, which is nice for not having to dig through your purse. Great sound system(fender) but slow Bluetooth pairing. The seats are average. Get about 25 MPG in mixed driving, 32 on the highway. Won't win any races but also have not had any mechanical trouble yet, almost 60,000 on it now.
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
Great value and quality
by Will C from Miami, fl
July 13, 2018
fits all my needs and comforts especially for the price. has leather, sunroof and Bluetooth with a 6 cylinder engine that helps move when needed.
We had a great experience. Melvin was a great help. It's very refreshing to meet a salesman that isn't pushy. The cars were all in great condition and the process was smooth.
Best sedan we have ever owned
by JRobillard from GA
July 2, 2018
We bought this car new. We have the SE model, with Nav. It has the 5 cylinder gas engine. What a great car. We are 85K miles in, and it is still running strong with no issues. I am meticulous with maintenance, and this car is more expensive to maintain than others. Oil and air filters are about twice as much as ones for an equivalent domestic brand. We have taken this car on many long road trips, plenty of room and fantastic mileage. We normally get about 30 MPG on the interstate. Really good for a car this size. Its quiet, and comfortable too. I'm 6'2" about 220 pounds. I can ride anywhere in this car and have plenty of room. The truck is huge. We are soon going to pass this car to my daughter, and my wife wants another VW for herself. We have been really happy with this car.
Oil change & tires rotated took about 1.5 hours like they said. Nice waiting room internet connection, coffee, Service has always been very good, bringing our CRV there for 6 years. Prices are reasonable. Military vets get a discount on service.
Reliable, quiet and comfortable!
by Chadleymonster from Germantown, TN
August 6, 2018
Great car! Fun to drive, quiet on the highway and never had a problem with it! This is our second VW to own and hadn’t had a problem with either one. Lots of room inside for adults in the front and back and tons of trunk space and excellent on gas! Great value for the money!
Joe was great ! He kept in contact prior to our arrival. He had both vehicles I was interested in warming up when we arrived ( it was chilly out). Everyone was very friendly and helpful in making things go smoothly.
I LOVE my new Enclave
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
Is one of the cars the most I like
by RMCruz from Las Vegas, Nevada
October 28, 2018
The model is one of the best spaces for me, great sound and comfort. Great saver gas and reliable. In overall its a good car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.