November 5, 2018
If you want to be treated like you are part of the family in one of the cleanest shops around, give Steve Lipkowitz my VW Service Advisor a call. He is always pleasant and extremely helpful. In addition, my most favorite mechanic is Mike G. I won't have anyone else working on my 2006 VW Jetta, TDI. I will always trust both of these men with my car. Would I buy another VW Diesel? You bet I will, even with the bad news VW has received. I have over 268k miles on my little Jetta and it's still going great! I have recommended Lujacks to others and will continue to do so, but I also mention Steve and Mike in my praises!! It's men like these two guys that make Lujack's the quality car dealer that it is. I originally purchased my car at another VW dealer and while on a trip out of town, I had to fill the car at a truck stop. I saw a sign that read E85 diesel. I called the original dealer, asked for the service dept to help me with this question. He came back after checking with the service manager and told me that E85 diesel was the correct fuel for my car. As I was pumping the fuel into my tank, I noticed another sign that said "Diesel around the corner". I stopped immediately, started my car up to go to the diesel tanks and it immediately quit. $5000 in repairs on my brand new car later to get the "wrong fuel" out of my engine, I called VW to let them know that I was given the wrong advice from one of their dealers! I will never trust that dealership or their service dept again (by the way, right after I bought my car, that shop switched owners). I have used Lujack's ever since!! They know what they are doing and take excellent care of their customers!!!