This car is a story on its own. And finally, my son has the car that he would not stop talking about. Now....I could not have asked for a better sales person than Tom Henry. Not only is he patient, thorough, straight up and honest, he also sees thing almost to the point of being family. In all the years I have been purchasing vehicles from Hewlett VW, NO ONE comes close to a great sales person as Tom Henry. He is an asset to your company and he is honest. I wish car buying was always like the last two processed with Tom. Tom Henry goes above and beyond for his customers - Hands Down!
Insane fuel economy
by Cuse22183 from Tallahassee, fl
December 5, 2018
Fuel economy exceeded 50 mpg on the interstate over a four hour road trip, typically 40+ mpg in city commute. The turbo and manual transmission provide a fun drive
I really enjoy going to Hewlett. The staff were super friendly, they gave me options for my service and I didn't feel pressured to spend more on services I didn't think I needed. They even topped off fluids and put air in my tires AND a free car wash and vacuum. I was really impressed.
Not to mention, while I was waiting, I had a complimentary coffee and chatted with some of the sales guys who gave me some great advice about the resist-all I had put on a year ago. It felt good chatting with other VW nerds about VW.
I've always only driven VW, I've had some nightmare experiences with other dealerships, but I can say I've never felt misguided or taken advantage of at Hewlett. You guys care about the customer and are passionate about what you do, and it shows in every department. Thank you!
My Passat Rocks!
by The Count from Indianapolis, IN
November 29, 2018
The only thing bad about my Volkswagen Passat is where I bought it. Besides that, it has been a great car. I drove it from Indianapolis to New York City and it averaged 36 miles per gallon. It is also a very stylish and comfortable car. I love it!
What a phenomenal experience! The entire staff at Charles Maund was fantastic! Dealt with Javier, Will and Kenneth.The entire transaction was transparent and what they promised is what they delivered! Buy your car here if you want to deal with an honest and knowledgeable staff. 5 star experience!
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
I saw a vehicle that I liked at this location and called to inquire about getting it transferred closer to me so I can purchase it. They were eager to assist and were able to answer all of my questions. I went to my local Drive Time and they were extremely helpful as well. I purchased a vehicle that I love and thier customer service is excellent. EVERYONE was eager and willing to help. They are definitely a team. This was the absolute best car buying experience that I have ever had. I would encourage anyone in need of a vehicle and second chance financing to visit Drive Time.
Enjoy the ride
by Happy girl from Yorktown va
December 2, 2018
I like the feel and look of this vehicle. It drives very smooth. I was surprised to have to make repairs so quickly especially with such low mileage. Everything was covered under my warranty so that was nice. Over all it’s a nice vehicle. I get compliments on it all the time. I love how much space is in it.
I’ve owned this car before but an older one the room on the inside you can’t beat for the price and it’s German. Feels solid when your on the road especially with kids in the back great family sedan for my money
Service has consistently been fast, efficient, professional and courteous. I will continue to bring my Honda Pilot to Round Rock Honda for all types of servicing.
I will drive this car until the wheels fall off!
by HappylifeVB from Virginia Beach
November 13, 2018
I am rough on vehicles! With that being said my VW Passat has been the perfect fit for me and my lifestyle. With 2 kids and a dog, the VW Passat offers the comfort of a family car, while still being sporty and sleek. Great on gas!
This is our 4th VW purchase from Charles Maund-great service every 10,000 miles and a wonderful courtesy driver available -very happy with this dealership
by jamm1234 from Nanuet,NY
November 13, 2018
This car is a great vehicle, plenty of room and comfortable. Great sound system, leather heated seats , and huge trunk. I was involved in an accident and the car is very safe and i survived a bad crash!
We live in San Antonio and were looking for a specific color exterior and interior Altas. We were having no luck here so I looked online and found one. I called about it and it was still available. Jonathan Sosa was the sales person I spoke to and was very friendly. Weather prohibited us from going but went up on Monday. It had the seating I wanted and everything else. We met Jonathan and went through the process and drove home in a new Atlas. I love it. Everyone there is so nice and helpful. I would recommend them to anyone looking for a Volkswagen.
Most reliable car I've owned. I love it!
by JanetNY from Staten Island, NY
November 10, 2018
This car meets all my needs and standards. It has heated seats, USB ports, very comfortable and plenty of leg room. Great on gas. It's a beautiful car. I love my car!
Outstanding service and beyond helpful. Most of all, they give you plenty of options with which to make a decision if you're serious about a new vehicle.
Neither pushy nor overbearing....ask for Joy
Visited Maund VW for a used Subaru I saw online. I was greeted in the lot and was test driving the car within minutes. The transaction of this process was fast and easy. They worked with my desired monthly payment and any other requests I had. They truly want the best for the customer. I highly recommend this dealship if you want TRUE customer service and care. Tony was my salesman and took care of all I asked for. Ask for Tony!
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