I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
Volvo - Received great service during an oil change. While there we decided to trade in my XC60. Received great service from Shay, very patient and polite!
Everyone we dealt with had the same polite and positive attitude. Great job everyone!!
Its was very helpful for me. It sorted out many of the vehicles the way i wanted and helped me find exactly what i wanted. It also gave me good and fair prices which for me is going to help a lot to help me get the car i need to go off to college.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
When we went shopping for a new SUV, we met Drew, who gave us the best service we could have hoped to get. He was very thorough going over the vehicle and answered all of our questions. He wasn’t pushy and made it clear to us that it was important to get us into the right vehicle even if it meant he didn’t sell us a car. If you’re looking for new car, I highly recommend you go in and ask for Drew, you won’t be disappointed.
We have leased 2 cars this year. The first a red 2018 VW Bug convertible that my husband saw on the showroom floor and had to have it. The second 2018 Volvo XC60. The only SUV that my husband liked. Eddie Palmer was our salesman both times. He is very knowable about the vehicles he sales and a very patient young man. I am a shopper and he showed me every vehicle that I was interested in without any pressure. My husband is the buyer, but will not tolerate a pushy salesman. Eddie and the other staff members at Garlynn Shelton are GREAT to work with!
I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
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