Outstanding sales team (Jason Barstow & associates) that assisted with our evaluation and decision to purchase a used Jetta Sporwagon TDI. This is our first time owning a VW, and we’re thrilled with the vehicles handling, engineering, power & efficiency. Rochester VW had the best selection of reworked TDIs in NH. THANK YOU!
My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Buying a used Jetta at Volkswagen of Rochester was easy and pleasant. Jimmy Breitmaier did a great job helping us find the right car. He was knowledgeable and able to explain options and services clearly. We bought a car here 7 years ago and it continues to be a good car. We expect to love our new car just as much.
Getting into the process of getting a replacement commuter car, and this shop has set the bar. Easy going. Let me take the vehicle for a ride on a Saturday afternoon. While I am not convinced about the vehicle, I will be checking to see what else they have on the lot that meets my needs. The way car shopping/buying should be.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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