Bill McGrath was my service advisor. He was very professional, did everything he said he would do, kept me informed and wA very good experience.as very courteous. He stayed beyond closing time to make sure I got my car as promised.
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
Bought a new Beetle. This is my 6th VW and the 4th I've purchased at Patrick's. I love the car! David Balkus knew everything about it, even answered my questions before I could ask them. David the sales manager was a pleasure to deal with as well. Thank you Patrick's, I'll be back.
I'm such a pain in the neck, because I loathe the drudgery of buying cars. I got a great used car with minimum fuss. Ramez and company are great. My key fob battery was low shortly after I drove away, and Ramez nicely fixed it for me. They are so professional and accommodating, I can't say enough about Patrick VW. And I got a really great deal. Thanks to all of them! You can't do better than this dealership.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Tim Bishop was a class-act! A genuinely good human being.
by PassatDriver from DealerRater.com
October 3, 2018
Tim Bishop helped me through the buying process and jumped on the phone with me whenever I needed to speak with him. Tim Pullo also stepped-in and really saved the day, as well. I truly haven't had an easier, less stressful experience with a dealer. I would recommend Tim Bishop to friends and family.
I recently purchased a used Tiguan from Boston Volkswagen. Antonio was wonderful and made the buying process extremely easy. He was there to answer any questions or concerns I had (and I had many!) I???ve already recommended for a few friends to check them out! I got the car I wanted and couldn???t be happier! Thank you Antonio and the Boston VW team!
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
It was a very good experience purchasing a used vehicle from Volkswagen Gallery. AND, I think we got an excellent car out of the deal..... and prices were much lower than at another VW dealer where we had shopped. Sales staff was great (thanks Tony!).
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I am extremely pleased with the quality of customer service provided to me and my sister. Gail Cardoso has showed patience, knowledge and NO high pressure. She is still working hard to find us the used car that meets our needs and budget . She as a great attitude and I appreciate how we have been treated. Hoping soon to be driving a new car
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