nice people, the process was very easy. my salesman, peter was very respectful. service follow ups were really great. im glad i chose this dealership to do business with! impressed with my maserati, great condition.
Deluxe auto sales is one of the best dealerships I???ve been to... clean cars indoor show room nice inventory I purchased a 2015 Ford Mustang GT My sales person was Adonis Garcia, he greeted me as soon as I walked in... wasn???t pushy as your usual sales person he simply advised me on my purchased & helped me get a better loan then what my own bank was offering I would highly recommended deluxe auto sales and Adonis Garcia If you???re looking for a car go see Adonis at deluxe!
I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.
My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager,
and was somewhat turned off by his disparaging remarks about other dealers.
Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Ray truly wanted to earn my business and it was felt from the initial meet and greet at the front desk. The entire walk around he assured me he was going to take of me and he definitely came through in the end. It took 2 days but we were able to make the deal.
From the moment I walked into the car dealership I felt right at home! Our salesman, Kevin, was so helpful in answering all of our questions and definitely enhanced our experience. We most definitely would consider purchasing another car here, thank you!
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
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